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Top Customer Success Jobs in Boston, MA
In this role, you will guide customers through their onboarding journey, tailoring the process to their specific needs. You will address customer concerns, monitor satisfaction, and collaborate with internal teams to ensure effective onboarding and foster strong customer relationships.
DMi is seeking proactive individuals who are passionate about joining a dynamic team environment. Candidates are encouraged to submit their resumes even if a specific position is not available, reflecting the company's commitment to growth and inclusion. The workplace values camaraderie, professional development, and employee well-being, offering various benefits to create a supportive and engaging work atmosphere.
As a Senior Technical Success Manager at Imply, you will manage a portfolio of strategic accounts, driving adoption and expansion of the Imply platform. You will onboard new customers, identify their business needs, and collaborate with cross-functional teams to ensure successful implementation and growth. Your role also involves gathering product feedback and developing domain expertise through customer collaboration.
As a Customer Success Manager, you will partner with customers to help them achieve their goals using the Instrumentl platform, focusing on onboarding, engagement, retention, and account growth. Your role will involve fostering relationships, evaluating account performance, and collaborating with teams to enhance customer experience.
The Customer Operations Associate I will manage electronic paperwork with insurance companies, handle customer inquiries via phone, email, or chat, and perform routine operational tasks such as data entry and documentation. This role requires effective communication with colleagues and the ability to escalate complex problems.
The Marketing Performance Specialist is responsible for strategizing and optimizing user acquisition campaigns across digital channels, managing budgets, analyzing data, conducting A/B tests, and collaborating with teams to align strategies with business goals.
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
Seeking a Remote Customer Success Representative to provide amazing customer experiences by supporting and consulting potential and current parent-clients. Responsibilities include acting as the go-to resource for clients, fostering positive relationships, addressing inquiries, and serving as the primary contact for potential customers.
As an Onboarding & Implementation Specialist, you will guide new customers through the onboarding process, serve as a product expert, conduct engaging onboarding calls, perform product demonstrations, and support both the Sales and Support teams to ensure successful product adoption.
The Technical Customer Success Manager will oversee the customer journey, ensuring clients maximize the value of Unlayer's products. Responsibilities include regular check-ins, relationship building, upselling services, and collaborating with product and engineering teams to address customer feedback and technical issues.
Top Companies in Boston, MA Hiring Customer Success Roles
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