Top Customer Success Jobs in Boston, MA
The Teaching Assistant will support students in Quantitative Reasoning courses, working with a group of 30-40 students online. Responsibilities include mentoring, grading, leading discussions, and hosting office hours, requiring a commitment of 8-10 hours per week.
As an IT Helpdesk Engineer, you will provide first-line support for technical needs, troubleshoot and resolve software, hardware, and network issues, manage IT equipment inventory, assist in onboarding/offboarding processes, collaborate with IT teams on complex issues, and document solutions for efficiency.
The Billing Specialist role at Liftoff involves managing billing operations, assisting with invoice creation, and ensuring accurate receivables through collaboration with various teams. Responsibilities include onboarding new customers, resolving billing disputes, and leading process improvement initiatives.
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As the Customer Experience Operations Lead, you'll optimize digital customer journeys, analyze customer data for retention strategies, improve customer success processes, and collaborate with various teams to enhance customer experience. You'll also provide training, prepare reports, and advocate for customers in social media.
The Customer Success Manager will focus on onboarding customers, managing their lifecycle, and ensuring their long-term success with data security and governance. Key responsibilities include developing onboarding plans, defining project objectives for use cases, managing project teams, and assessing customer health.
The Client Solutions Specialist II works as part of the Manheim Express team to provide thorough vehicle inspections and documentation. The role includes educating automotive dealers on marketplace strategies and utilizing digital solutions, fostering relationships, and collaborating with sales teams to enhance client experiences.
The Customer Service Representative at Beyond Finance will act as the main contact for clients in financial hardship programs, providing exceptional service through inbound and outbound calls. The role involves understanding client needs, resolving issues, and collaborating with various departments to enhance the customer experience, all while working in a remote call center environment.
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The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.
As a Manager of Customer Success at Eversight, you will lead a team to ensure customer satisfaction and drive business growth through success implementations of AI-driven pricing solutions. You will manage relationships with major brands, foster team development, and focus on results that align with company objectives while promoting continuous improvement.
As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
Top Companies in Boston, MA Hiring Customer Success Roles
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