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Top Customer Success Jobs in Boston, MA
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Sr. Cloud Support Engineer, you will support customers in implementing SailPoint's IdentityNow product, resolving complex technical issues, and collaborating with internal teams. You'll manage an increasing number of support tickets and contribute to customer satisfaction and knowledge sharing.
Top Skills:
.NetAIC++JavaMachine LearningRestSAMLXML
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer growth, manage relationships, and ensure renewals by providing support post-onboarding, guiding product adoption, and offering valuable insights. You will facilitate upselling and cross-selling initiatives, collaborate on retention strategies, and act as a customer advocate within the company.
Top Skills:
CRMGoogle SuiteHubspot
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
The Customer Success Manager will partner with clients to ensure effective onboarding, training, and strategic alignment of Immersive Labs' cyber resilience platform. Responsibilities include managing customer relationships, identifying upselling opportunities, and collaborating with support teams to deliver customer success.
Featured Jobs
Featured
Mobile • Productivity • Real Estate • Software
As a Senior Customer Success Manager, you will oversee enterprise and portfolio clients post-implementation, ensuring they derive value from cove's products. You will engage with stakeholders, manage project execution, and maintain strong relationships to drive client success and renewals.
Top Skills:
ExcelGoogle SheetsSaaS
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Product Support Representative will provide exceptional technical support for the Reclaim platform, using tools such as Intercom and Zoom. Responsibilities include troubleshooting issues, communicating with customers, documenting feedback, and driving projects to enhance customer experience while aiming for high satisfaction scores.
Software • Analytics • Hospitality
The Senior Enterprise Success Manager manages post-sale relationships with Enterprise clients, ensuring strong advocacy and maximizing client value through effective communication and conflict resolution. They handle complex client issues, coordinate with internal teams, and drive client success metrics, while maintaining in-depth knowledge of the IDeaS System and its applications in the hospitality and casino sectors.
Fintech • Healthtech • Software
The Patient Advocate serves as a liaison between patients and healthcare providers, managing incoming and outgoing calls about medical bills, utilizing the Cedar platform, handling escalations, and ensuring patient satisfaction regarding the billing process.
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Senior Customer Success Manager will enhance customer relationships, ensuring optimal use of the LogScale/Next-Gen SIEM suite. Responsibilities include driving engagement, managing renewals, leading strategic reviews, and leveraging internal resources to ensure customer satisfaction and success.
Top Skills:
SIEMSoar
Cloud • Greentech • Social Impact • Software • Consulting
As a Customer Success Manager at VelocityEHS, you will engage with customers to develop success plans, ensure value from the EHS/ESG platform, drive user adoption and retention, and identify growth opportunities. You will also maintain customer relationships, conduct business reviews, and work with various teams to enhance the customer journey.
Healthtech • HR Tech • Insurance • Mobile • Software
HealthJoy is seeking candidates to join their Talent Community for current and future openings across various departments. The company aims to simplify healthcare for employees and is committed to diversity and inclusion in their hiring process.
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