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Top Customer Success Jobs in Boston, MA

1,097+ Job Results
4 Days Ago
US
Remote
200 Employees
1-3 Years of Experience
200 Employees
1-3 Years of Experience
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Customer Service Representative will assist Garner members with their healthcare needs through phone, chat, and email. Responsibilities include educating members, managing inquiries, documenting processes, and relaying feedback to improve services while maintaining a detail-oriented understanding of health benefits and insurance.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+24 More
5 Days Ago
USA
Remote
450 Employees
71K Annually
1-3 Years of Experience
450 Employees
71K Annually
1-3 Years of Experience
Fintech • Social Impact • Financial Services
The Senior Training Specialist, Operations at OppFi is responsible for leveraging learning and development best practices to create impactful training experiences. This involves engaging stakeholders, designing and implementing training programs, facilitating discussions, and identifying improvement areas for existing initiatives.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+56 More
5 Days Ago
United States
Remote
500 Employees
65K-86K Annually
3-5 Years of Experience
500 Employees
65K-86K Annually
3-5 Years of Experience
Digital Media • eCommerce • Information Technology • Marketing Tech • Retail • Social Media • Analytics
The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More

Featured Jobs

5 Days Ago
USA
Remote
105 Employees
3-5 Years of Experience
105 Employees
3-5 Years of Experience
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Analytics
The Client Success Manager will manage all phases of the client lifecycle, ensuring successful implementation and utilization of health predictive analytics products. Responsibilities include building long-term partnerships, guiding clients through implementation, analyzing client dashboards, and collaborating with cross-functional teams to ensure clients achieve optimal value from the solutions offered.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+53 More
5 Days Ago
2 Locations
Remote
2,482 Employees
5-7 Years of Experience
2,482 Employees
5-7 Years of Experience
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech
The Manager of Customer Success will lead inbound and patient teams, ensuring excellent customer experience for oncology providers and their patients. The role involves team management, performance metrics tracking, collaboration with other teams for improvements, and maintaining strong client relationships using a data-driven approach.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+48 More
5 Days Ago
United States
Remote
1,000 Employees
3-5 Years of Experience
1,000 Employees
3-5 Years of Experience
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+42 More
6 Days Ago
United States
Remote
50 Employees
45K-50K Annually
1-3 Years of Experience
50 Employees
45K-50K Annually
1-3 Years of Experience
Information Technology • Security • Software • Cybersecurity
The Triage Specialist will provide technical support to clients, manage ticket queues, assist with privacy and identity theft issues, and collaborate with internal teams. This entry-level role offers potential for growth into cybersecurity or client success positions, requiring strong communication and multitasking skills to ensure client satisfaction.
Top Benefits:
401-K
401-K Matching
Company Equity
+28 More
6 Days Ago
USA
Remote
183 Employees
1-3 Years of Experience
183 Employees
1-3 Years of Experience
eCommerce • Edtech • Healthtech • Mobile • Payments • Real Estate • Software
Ensure customer contacts are addressed, questions are answered, and quality standards are met for each interaction. Responsible for conducting inbound and outbound calls, chats, and emails to provide a positive customer service experience. Stay informed on product updates and department processes to continuously improve. Document all customer interactions and escalate urgent situations to appropriate resources.
Top Benefits:
401-K
401-K Matching
Company Equity
+54 More
7 Days Ago
United States
Remote
300 Employees
73K-100K Annually
3-5 Years of Experience
300 Employees
73K-100K Annually
3-5 Years of Experience
Artificial Intelligence • Computer Vision • Security • Software
The Customer Success Manager at Evolv is responsible for building strong relationships with customers, ensuring they derive maximum value from products and services. Key responsibilities include managing customer onboarding, developing engagement strategies, conducting performance reviews, and representing customer feedback to improve products and services.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+48 More
7 Days Ago
Massachusetts, USA
Remote
2,194 Employees
5-7 Years of Experience
2,194 Employees
5-7 Years of Experience
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The role of Sales Director involves developing and executing strategic plans to achieve revenue goals, managing client relationships, understanding market trends, and overseeing sales activities to grow strategic partnerships in the data-driven marketing sector.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+64 More
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