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Top Customer Success Jobs in Boston, MA

1,097+ Job Results
2 Days Ago
United States
Remote
15,100 Employees
7+ Years of Experience
15,100 Employees
7+ Years of Experience
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The HP Digital Merchandising Specialist at CDW is responsible for executing digital merchandising strategies to enhance customer experience. They optimize digital KPIs, manage product presentation, and collaborate with various teams to increase online revenue through effective merchandising and data analytics.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
2 Days Ago
United States
Remote
634 Employees
5-7 Years of Experience
634 Employees
5-7 Years of Experience
Healthtech • Software
The Customer Success Manager will engage with Trauma Registry customers to ensure efficient product adoption and satisfaction following deployment, manage customer relationships, drive product renewal and expansion opportunities, and provide data-driven insights to enhance client workflows.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+31 More
2 Days Ago
United States
Remote
800 Employees
3-5 Years of Experience
800 Employees
3-5 Years of Experience
Healthtech • Software
The Intake Specialist position involves providing exemplary customer service, resolving issues on first interaction, collecting necessary information for clinical review, and engaging with customers through various communication channels. The role requires strong communication skills, problem-solving abilities, and cross-functional teamwork in a fast-paced environment.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+53 More

Featured Jobs

2 Days Ago
East Coast, USA
Remote
180 Employees
7+ Years of Experience
180 Employees
7+ Years of Experience
Big Data • Cloud • Security • Software • Database • Cybersecurity • Data Privacy
The Customer Success Manager will focus on onboarding customers, managing their lifecycle, and ensuring their long-term success with data security and governance. Key responsibilities include developing onboarding plans, defining project objectives for use cases, managing project teams, and assessing customer health.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+58 More
2 Days Ago
United States
Remote
301 Employees
3-5 Years of Experience
301 Employees
3-5 Years of Experience
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
Top Benefits:
401-K
401-K Matching
Company Equity
+44 More
2 Days Ago
USA
Remote
2,800 Employees
53K-90K Annually
1-3 Years of Experience
2,800 Employees
53K-90K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
As a Customer Success Manager at Workiva, you will be responsible for managing customer relationships, ensuring ROI in the Workiva Platform, driving user adoption, consulting on best practices, and addressing customer issues while collaborating with various internal teams to optimize the customer journey.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
2 Days Ago
United States
Remote
1,200 Employees
59K-65K Annually
3-5 Years of Experience
1,200 Employees
59K-65K Annually
3-5 Years of Experience
Cloud • Productivity • Social Impact • Software • Analytics
Training Specialists facilitate training on Bonterra products to customers and employees, adapting sessions to meet customer needs, answering questions, and ensuring training sessions run on schedule. They focus on providing relevant knowledge to maximize the use of Bonterra products, drawing on their industry experience.
Top Benefits:
401-K
401-K Matching
Company Equity
+39 More
2 Days Ago
United States
Remote
900 Employees
7+ Years of Experience
900 Employees
7+ Years of Experience
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+29 More
2 Days Ago
USA
Remote
715 Employees
73K-90K Annually
5-7 Years of Experience
715 Employees
73K-90K Annually
5-7 Years of Experience
Healthtech • Information Technology • Software • Telehealth
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+50 More
2 Days Ago
United States
Remote
7,000 Employees
3-5 Years of Experience
7,000 Employees
3-5 Years of Experience
Cloud • Insurance • Professional Services • Analytics • Cybersecurity
The Rating Specialist handles new business rating transactions including quotes, pricing revisions, and policy issuance. Responsibilities include reviewing business transactions for accuracy, performing re-rating, gathering data for predictive modeling, and ensuring adherence to processing guidelines. The role involves collaboration with underwriters and distributors, responding to service requests, and training less experienced staff.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+52 More
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