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Top Customer Success Jobs in Boston, MA

1,118+ Job Results
23 Days Ago
Belmont, MA, USA
7,013 Employees
1-3 Years of Experience
7,013 Employees
1-3 Years of Experience
Retail
As a Customer Assistant at Dan Murphy's, you will create memorable in-store experiences, stock shelves, and share product stories while adhering to responsible service of alcohol guidelines. You will work both independently and as part of a team, connecting with customers and contributing to the store's culture.
23 Days Ago
Cambridge, MA, USA
33 Employees
3-5 Years of Experience
33 Employees
3-5 Years of Experience
Robotics • Wearables
The Customer Success Manager at Verve will manage customer relationships, ensuring adoption of wearable solutions, conducting trainings, and providing support for successful outcomes. This role involves working closely with customers to understand their needs, improve user experience, and drive product engagement and success.
23 Days Ago
Boston, MA, USA
26 Employees
1-3 Years of Experience
26 Employees
1-3 Years of Experience
Software
As a Client Success Associate at Maestro, you will manage client relationships, drive product adoption, conduct training, provide technical support, gather product feedback, and analyze usage trends to ensure client satisfaction and retention.
23 Days Ago
Waltham, MA, USA
399 Employees
1-3 Years of Experience
399 Employees
1-3 Years of Experience
Software
As a Front Desk Representative, you will greet and welcome guests, answer inquiries, manage incoming calls and messages, maintain office supplies, and handle mail. You'll ensure that the front desk is tidy and stocked, and provide support through various administrative tasks, emphasizing a customer-oriented approach.
23 Days Ago
Waltham, MA, USA
Hybrid
5-7 Years of Experience
5-7 Years of Experience
Edtech • Other • Productivity • Sales • Software
As a Customer Success Manager at Allego, you will manage post-sales services for a portfolio of customers, guiding them through onboarding, implementation, and expansion of the Allego platform. You will serve as a trusted advisor, ensuring customer satisfaction and product adoption, while collaborating with the Sales team to facilitate smooth transitions and enhancements based on customer feedback.
Top Benefits:
401-K
401-K Matching
Company Equity
+31 More
23 Days Ago
Boston, MA, USA
Remote
Hybrid
2,500 Employees
103K-129K Annually
3-5 Years of Experience
2,500 Employees
103K-129K Annually
3-5 Years of Experience
Cloud • Information Technology • Software
As an Enterprise Customer Success Manager at Box, you will manage post-sales activities for top enterprise customers, ensuring satisfaction and driving adoption of Box's services. Your role involves onboarding, relationship management, and collaboration with internal teams, while tracking customer health and addressing churn risks. You will also advocate for customers internally to improve the product and services offered.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+64 More
23 Days Ago
Boston, MA, USA
2,129 Employees
1-3 Years of Experience
2,129 Employees
1-3 Years of Experience
Analytics
The Client Success Associate will provide support to account managers, enhancing client relationships and ensuring high client retention through excellent service. Responsibilities include client engagement, data analysis, and maintaining accurate client information to drive adoption and maximize subscription value.
23 Days Ago
Waltham, MA, USA
300 Employees
3-5 Years of Experience
300 Employees
3-5 Years of Experience
Healthtech
The Customer Support Representative at connectRN will provide exceptional customer service by responding to inquiries from nurses and facilities via phone, chat, and email. Responsibilities include resolving inquiries, maintaining records, de-escalating client situations, and documenting cases in Salesforce.
Top Benefits:
401-K
401-K Matching
Company Equity
+35 More
23 Days Ago
Billerica, MA, USA
41 Employees
1-3 Years of Experience
41 Employees
1-3 Years of Experience
Biotech
The Customer Service Specialist at Access Vascular, Inc is responsible for accurate and timely processing of customer orders, effective communication with clients, and resolving issues related to order fulfillment. They also maintain customer records, provide updates to customers, and contribute to process improvements in customer service. This role requires attention to detail, strong communication skills, and the ability to prioritize in a fast-paced environment.
23 Days Ago
Boston, MA, USA
365 Employees
1-3 Years of Experience
365 Employees
1-3 Years of Experience
Logistics
The Customer Relations Specialist manages customer jobs from order approval to finished product, providing effective customer service for internal and external customers. Responsibilities include estimating for customers, job ticket creation, managing emergency orders, and utilizing Salesforce for communications.
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