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Top Customer Success Jobs in Boston, MA
Healthtech
The role involves providing high-quality behavioral health care, offering individual therapy to clients experiencing stress, depression, and anxiety. Clinicians will utilize evidence-based therapies, deliver culturally responsive care, and engage in collaborative work within a diverse clinical team while treating adult clients both in-person and virtually.
Artificial Intelligence • Software
The Customer Success Associate supports the onboarding and management of new clients, executes quality management system reviews, drafts formal documentation, collaborates with development teams, and advocates for continuous improvement. The role emphasizes strong communication and problem-solving skills in a fast-paced environment.
Top Skills:
SaaS
Artificial Intelligence • Big Data • Machine Learning • Software • Analytics
As a Customer Success Engineer at Dataiku, you will enable customers to effectively utilize the Dataiku platform for business analytics and AI/ML. Responsibilities include onboarding clients, increasing user adoption, conducting workshops, and collaborating with sales teams to drive customer engagement and expansion.
Top Skills:
PythonRSQL
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Automotive • Computer Vision • eCommerce • Virtual Reality
Customer Advocates at Carvana are responsible for delivering vehicles to customers, completing paperwork, and maintaining safe driving records. Candidates need to perform physically demanding tasks, represent the brand positively, and engage in customer interactions. This role requires at least 2 years of customer-facing experience.
Security • Software • Analytics
The Customer Success Engineer will support customers through their lifecycle with technical guidance, ensuring optimal use of the Traceable platform. Responsibilities include platform configuration, troubleshooting, solution architecture, documentation creation, and building strong customer relationships. The role requires a deep understanding of API security and integration into customers' workflows.
Top Skills:
APIsAWSDevOpsDockerGCPKubernetes
Biotech
The Senior TMF Specialist ensures compliance with regulatory standards for Trial Master Files, leads TMF reviews, coordinates with clinical teams, and utilizes KPIs for process improvement in TMF documentation management.
Healthtech • Software
As a Customer Success Manager at Quality Coding Software Solutions, you will oversee client relationships, analyze healthcare SaaS solutions, provide strategic advice, and support sales initiatives to enhance health outcomes for vulnerable populations.
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AdTech • Marketing Tech
The Client Success Specialist will collaborate with clients to launch and oversee marketing campaigns, manage client implementations, analyze performance data, and develop campaign content. This hybrid role involves working closely with the VP of Client Service to ensure successful engagement results.
Top Skills:
ExcelMicrosoft Powerpoint
Cloud • Information Technology • Cybersecurity
The Case Management Specialist will coordinate incident and service requests within IT and Cloud teams, manage ticket queues, provide training, and ensure communication between shifts. The role demands excellent problem-solving abilities, strong communication, and a drive to enhance technical proficiency while supporting users.
Top Skills:
AzureOffice365
Legal Tech • Professional Services
The Customer Engagement Manager at Aspen Publishing will oversee the onboarding and engagement of new customers, ensuring customer satisfaction and retention. Responsibilities include designing onboarding programs, leading product implementations, developing customer engagement strategies, building relationships with customers, and providing training and support. This role requires interpreting customer data and collaborating with internal teams to enhance customer experiences.
Top Skills:
HTML
Top Companies in Boston, MA Hiring Customer Success Roles
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