Top IT Support & Helpdesk Jobs in Boise, ID

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

As an Apprentice Technician, you will install, maintain, and repair dock equipment under the guidance of a senior Technician while providing technical support to customers.

The Manager leads the Common Services team, overseeing the planning and improvement of shared IT services and tools while ensuring alignment with enterprise standards.

The IT Procurement Senior Manager leads global IT teams to deliver procurement solutions, collaborate with business partners, and implement enterprise IT solutions, ensuring alignment across departments and guiding teams in agile development practices.

Lead the Business Technology Services team, ensuring IT stability and security, overseeing infrastructure, managing teams, budgets, and driving improvements.

Lead technical ownership and architecture of the ServiceNow platform, design/configure automations and integrations, develop Service Portal and analytics, manage releases/upgrades, provide second-level support and governance, and drive continuous improvement including AI-enabled capabilities.