Top Customer Success & Experience Jobs in Birmingham, AL

The Creative Support Specialist will provide technical and creative assistance to enterprise clients, handle customer inquiries, and contribute to product documentation and process improvements, leveraging generative AI tools.

Data Meaning is looking for talented individuals to join their remote workforce, offering consulting services in Business Intelligence, Data Warehousing, and Project Management.

Internship position at Waterfall to assist in various tasks including content writing, video editing, marketing, and software engineering.

Support authors and publishing professionals, optimize user conversion, maintain FAQs, and suggest product features to improve customer experience.

As a Climate Strategist, you will develop and implement decarbonization goals for enterprise customers, collaborating with internal teams to refine value propositions and ensure customer satisfaction in a dynamic market.

The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.

The Technical Account Manager will lead partner onboarding to our Banking as a Service platform, manage technical integrations, and support ongoing partner success through communication and documentation.

The Client Success Manager oversees onboarding of hospitals to a GPO, coordinating teams and ensuring contract alignment and operational value.

The Director, Client Optimization will enhance client relationships, drive service growth, and optimize staffing strategies in healthcare. Responsibilities include overseeing client accounts, upselling services, and ensuring client satisfaction by addressing issues and presenting business opportunities.

Lead and scale the Client Account Management organization for a healthcare SaaS company, driving retention, ARR, upsell, strategic account plans, client advocacy, cross-functional alignment, contract renewals, and executive reporting to maximize customer satisfaction and revenue growth.