Top Customer Success & Experience Jobs in Birmingham, AL

Manage client onboarding, training, and ongoing success for ProScore's AI-powered compliance platform. Serve as client advocate, run virtual/in-person trainings, manage custom projects, handle billing/admin tasks, and collaborate with Product, Sales, and Support to optimize client outcomes and ensure regulatory compliance (IRA-focused).

Lead SEO strategy for ecommerce clients, optimizing product discoverability and implementing audits. Collaborate with teams to drive organic growth and performance across accounts.

Founding account manager responsible for expanding and retaining enterprise customers by driving product adoption and upsells, maintaining high revenue retention, coordinating with support and sales, and managing CRM records and key client relationships.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

Support partner pharmacy network by handling escalations, data entry, order triage, performance reviews, reconciliation tasks, and cross-functional collaboration to unblock prescriptions and improve operations.

The Account Manager is responsible for managing key client accounts, ensuring satisfaction and retention, and fostering long-term partnerships while overseeing client lifecycle activities.

As an Annuity Sales Representative, you will guide customers through the annuity buying process, educate them on products, and manage applications while providing excellent customer service.

k-ID is offering a 12-week internship focusing on Human-Computer Interaction and developer experience, involving research, design, and prototyping for a developer portal.

Lead onboarding and training for new customers of an AI-powered construction SaaS. Customize training, run webinars and office hours, create documentation, drive user adoption, surface issues with support, and collaborate with product and customer success to refine onboarding processes.

The Client Success Leader at Machinify will enhance client satisfaction and operational processes, ensuring value delivery through support strategies while managing relationships and insights from healthcare data.