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Top IT Support & Helpdesk Jobs in Birmingham, AL
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
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Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.
Top Skills:
Microsoft Windows ServerPowershellSQLSql Server Management StudioVbscript
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
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Automotive
Provide first-line technical support for retail stores, resolve issues, document solutions, and support IT tasks like password resets and hardware troubleshooting.
Top Skills:
ItilLinux
Healthtech
Serve as subject-matter expert for United Concordia dental applications, support production operations and incidents, analyze issues, define and validate requirements and test scenarios, collaborate with developers and stakeholders, and ensure changes meet business expectations.
Top Skills:
AgileAgile Project ManagementScrumSQL
Healthtech • Other • Robotics • Biotech • Manufacturing
The OnSite Specialist supports surgical procedures by managing Stryker equipment, troubleshooting issues, and coordinating with OR and SPD personnel for optimal operation.
Top Skills:
Emr ConnectivityMS OfficeStryker EquipmentSurgical Instrumentation ManagementVideo Conferencing
Automotive • Hardware • Logistics
IT Support I provides technical support for desktop, laptop, and network systems, handling troubleshooting, documentation, and customer inquiries under supervision.
Top Skills:
AccessActive DirectoryAndroidAnyconnectAsset ManagementCiscoCuccxCucxExcelFortinetIbossiOSIseMdmNetboxPowershellPrinter AdminPrtgPsexecPuttyRdpSccmServicenowSharepointVoip
Information Technology • Software
The Dynamic PC Support Technician provides customer support for desktops and laptops, troubleshooting technical issues and completing administrative tasks related to service calls.
Top Skills:
Basic Repair ToolsCustomer Service SoftwareDesktop SupportLaptop SupportOem Software
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