Top IT Support & Helpdesk Jobs in Birmingham, AL

This role involves leading a technical support team, managing incident processes, collaborating cross-functionally, and driving operational improvements in healthcare tech.

The TechOps member will manage technical infrastructure, security tooling, and new tool evaluations, ensuring fast and secure operations while handling multiple projects.

The IT Systems Engineer optimizes internal infrastructure for a remote workforce, ensuring security, compliance, and operational efficiency through strategic IT initiatives.

The Operations Analyst monitors IBM technologies, provides tier-1 support, analyzes incidents, and collaborates with stakeholders to ensure service delivery and process improvements.

Responsible for configuring, rolling out, and supporting Epic Orders applications, including business analysis, documentation, and user support.

This position leads IT staff, manages daily operations, oversees project coordination, and ensures systems meet functional needs while supporting staff development and mentoring.

The Principal IT Analyst will design, implement, and maintain Veeva Vault Training systems, ensuring regulatory compliance and optimal user experience. This role also involves collaboration with cross-functional teams for continuous improvement and system upgrades.

The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.

Lead IT teams in cloud and data center operations, manage infrastructure projects, optimize virtualization, ensure uptime and security, and mentor staff.

The Senior Manager, Integrated IT will oversee IT infrastructure strategy, manage hardware projects, and ensure physical AV solutions meet company needs, requiring leadership and technical expertise.