Top IT Support & Helpdesk Jobs in Birmingham, AL

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

Manage a team in technical configuration for healthcare PaaS clients, translating requirements, testing functionalities, and troubleshooting issues.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

The Technology Specialist will provide computer and network support, manage networks, perform maintenance on hardware/software, and provide training while adhering to school policies.

Provide first-line technical support for retail stores, resolve issues, document solutions, and support IT tasks like password resets and hardware troubleshooting.

Serve as subject-matter expert for United Concordia dental applications, support production operations and incidents, analyze issues, define and validate requirements and test scenarios, collaborate with developers and stakeholders, and ensure changes meet business expectations.

The IT Manager will optimize IT systems, provide help desk support, troubleshoot issues, and maintain vendor relationships to ensure operational efficiency.

Assist with level 1 & 2 support for point-of-sale systems, ensure operational systems during events, diagnose hardware/software issues, and maintain organization standards.

IT Support I provides technical support for desktop, laptop, and network systems, handling troubleshooting, documentation, and customer inquiries under supervision.