Top Operations & Support Jobs in Birmingham, AL

Provide virtual and executive assistant support to coaches, consultants, and entrepreneurs. Responsibilities involve using email, web browsers, Microsoft Office, Google Workspace, and social media; typing efficiently; organizing tasks and digital files; learning quickly; adapting to changing needs; and taking initiative in a remote work environment.

Handle product, billing, refund, bug, and feature-request inquiries for Meshy users. Resolve complex subscription disputes, improve billing policies and support procedures, coordinate with Product, Engineering, Finance, Growth, and Customer Success, and identify recurring issues. Create Help Center content and Intercom automations, analyze ticket trends, and own the Eastern Time support window in a globally distributed support team.

Leads revenue strategy, operations, GTM systems, and sales enablement for a global SaaS revenue organization. Partners with the CRO and cross-functional GTM leaders to develop growth strategies, optimize processes, implement systems, improve forecasting and performance analysis, deliver executive reporting, and build seller productivity programs. Manages and coaches Revenue Operations, GTM Systems, and enablement teams while driving alignment, operational excellence, and continuous improvement.

Provides executive and commercial leadership support through calendar, travel, expense, communication, meeting, and information management. Coordinates cross-functional initiatives, customer visits, conferences, dinners, sales events, and internal commercial programs. Manages timelines, logistics, vendors, budgets, materials, and stakeholder communications while improving workflows and operational efficiency. Represents leadership professionally with customers, partners, vendors, and internal teams.

Part-time remote fellow supporting sports-tech website operations, live event monitoring, content creation, help desk requests, SEO, content strategy, user-behavior analysis, and Contentstack CMS management. The role provides Team USA athletes exposure to customer success, project management, digital marketing, and live operations while working off-business hours during the sports season.

Leads Stord’s enterprise systems, corporate and fulfillment-site IT, SaaS portfolio, business process governance, master data, privacy operations, and systems integration. Owns architecture, integrations, identity, endpoints, networks, onboarding, vendor oversight, compliance evidence, AI adoption, and M&A systems integration. Builds and manages the IT and Enterprise Systems team while partnering with Security, Data, Engineering, Finance, Procurement, Legal, People, and Operations.

Supports Air Mobility Command operations by setting up, maintaining, restoring, and troubleshooting Electronic Flight Bag and End User Stand Alone devices. Responsibilities include device activation, password resets, unlocking devices, lost-device retrieval, configuration through MDM profiles, approved operating system updates, and audit-log reviews for unauthorized access or configuration changes.

Leads Waymark’s strategic planning, OKR management, executive operating rhythm, internal communications, and business process development. Partners with the CEO and executive team to translate strategy into goals, improve cross-functional coordination, manage decision-making systems, produce executive and board communications, and drive high-priority initiatives. The role requires strong analytical, communication, financial modeling, process design, and influence skills in a healthcare-focused, high-growth environment.

Leads enterprise business continuity, operational resilience, crisis management, and risk management strategy. Establishes governance frameworks, policies, standards, risk assessment methods, business impact analyses, continuity testing, and recovery validation. Advises executives during disruptions, drives cross-functional resilience initiatives, evaluates third-party dependencies, and develops preparedness training, metrics, and reporting. The role influences leaders across operations, technology, legal, compliance, finance, product, and information security without direct people management.

Consult as a fractional Office Manager for hedge funds, private equity firms, and family offices. Improve operational processes, create and execute monthly action plans, diagnose roadblocks, break goals into actionable steps, implement policies and controls, evaluate progress via KPIs, and maintain detailed consulting records while providing implementation resources.