Top Operations & Support Jobs in Birmingham, AL

Optimizes sales operations, CRM and ERP workflows, process documentation, reporting, dashboards, and customer lifecycle operations. Partners cross-functionally with Sales, Customer Success, Finance, IT, Product, and Operations to improve data quality, automation, forecasting, order processing, subscription management, and operational efficiency. Analyzes performance metrics, identifies bottlenecks, and leads process improvement initiatives.

Oversee daily site operations, staffing, workflows, inventory, safety compliance, reporting, audits, and coordination across logistics, maintenance, HR, and other teams. The role also supports onboarding, training, issue resolution, process improvements, and maintaining efficient, compliant site operations in a fast-paced environment.

Owns Contentstack’s AI-native go-to-market operating system across operations and analytics, GTM engineering, and GTM applications. Leads revenue, marketing, partner operations, forecasting, territory planning, deal desk, data governance, systems architecture, Salesforce and CPQ ecosystems, integrations, and AI-powered workflow automation. Builds the GTM Systems organization, establishes operating cadence and governance, and partners with executive leaders to improve efficiency, decision-making, and scalable revenue growth.

Leads regional operations and partner relationships across North and Latin America for a global travel and hospitality platform. Executes multi-market programs, improves operating processes, monitors performance, coordinates cross-functional teams, and provides leadership recommendations. Requires strong stakeholder management, analytics, and independent prioritization skills, with experience in regional operations, partnerships, business development, or strategy. The role is a remote, full-time U.S. contract position.

Owns the marketing operations strategy, systems architecture, data integrity, lead lifecycle, routing, attribution, reporting, governance, and marketing technology roadmap. Partners with sales and revenue operations, manages vendor decisions, ensures compliance, and leads the marketing operations team. The role requires strong HubSpot and Salesforce expertise, analytical judgment, cross-functional leadership, and the ability to align marketing and sales around reliable funnel definitions and performance metrics.

Provides personal and household administrative support, including managing deliveries, errands, meals, repairs, installations, vendors, building access, travel logistics, reservations, drivers, and service providers. Requires responsive phone and text communication, strong written communication, and comfort using AI tools. Training covers client preferences, operating routines, vendor coordination, and communication workflows.

Coordinate residential real estate transactions and listings for high-volume agents. Maintain transaction records, manage timelines and documents, communicate proactively with clients and partners, and use Transactly and Brivity platforms. The role requires strong organization, attention to detail, knowledge of residential real estate processes, and willingness to learn multistate contracts and compliance requirements.

Manage the quote-to-cash revenue cycle, including government bid submissions, procurement portals, compliance documentation, contract coordination, purchase-order reconciliation, billing overages, renewals, and sales-to-delivery handoffs. The role connects Sales, Finance, Legal, and Implementation while maintaining accurate contract records and authorizing onboarding after financial requirements are met.

Leads regional strategy and operational performance across AoPS Academy campuses in the Western region. Oversees educational quality, growth objectives, financial performance, staffing, leadership development, campus launches, and cross-functional collaboration. The role monitors KPIs, manages budgets and margins, resolves escalated issues, and supports campus leaders while traveling frequently within the region.

The Business Operations Lead will drive cross-functional initiatives, redesign workflows, manage pricing strategy, and establish operational processes to enhance company efficiency and scalability.