Top Customer Success Jobs in Birmingham, AL
The Senior Digital Marketing Account Manager will manage a portfolio of VIP law firm clients, strategizing to ensure successful outcomes. Responsibilities include overseeing client services, delivering monthly reports, and maintaining strong communication with clients to address needs and propose improvements.
The Senior Customer Success Manager at Venn will act as a primary contact for clients, driving platform adoption and ensuring successful execution of campaigns. Responsibilities include managing client relationships, providing training, tracking engagement, and enhancing partnership through data insights while collaborating with cross-functional teams.
Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.
The Technical Customer Support Representative will manage and resolve technical support tickets, focusing on troubleshooting APIs, SSO, and data management issues, while providing excellent customer service. This role involves collaborating with internal teams and learning new tools to improve support processes, with opportunities for growth into a Tier 2 support role.
The Accounting Support Specialist provides first-level customer support to school business administrators, addressing issues with the business products in the Veracross platform. Responsibilities include managing support tickets, analyzing and resolving technical problems, and maintaining communication with users and internal teams.
As a Customer Success Manager at Alpaca, you will lead relationships with B2B customers from launch to renewal, ensuring their success and satisfaction. You will manage escalations, drive feature adoption, forecast growth, and communicate account status while fostering strong internal and external relationships to support customer goals.
The Billing Specialist at Personalis will enhance billing and collection efforts, ensuring efficient processing of payments. Main responsibilities include managing payer databases, submitting clean claims, posting receipts accurately, and building relationships with payers, clients, and patients. The role requires strong attention to detail and expertise in medical billing and claims processing.
As a Customer Success Manager at Placer.ai, you will be responsible for managing customer relationships, ensuring product adoption and revenue retention. You will engage with clients, refine the customer journey, and partner with cross-functional teams to incorporate feedback into the product roadmap.
The Senior Customer Training Specialist will develop and deliver training programs for customers, ensuring a comprehensive understanding of Visby products. Responsibilities include coordinating training logistics, ensuring compliance, providing customer support, and evaluating training effectiveness in alignment with company goals.
As a Scaled Customer Success Manager at Truv, you will be responsible for driving customer activation, growth, and retention. You will oversee the onboarding process for new customers, manage customer risk, leverage data for adoption, and provide support while aggregating feedback for product improvement.
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