Top Customer Success Jobs in Birmingham, AL
The Order Management Specialist at Cepheid processes orders, coordinates workflows, and reviews agreements for compliance. This role involves responding to customer inquiries efficiently, monitoring order quality and productivity, and managing priorities under pressure while maintaining professionalism.
The Customer Success Consultant ensures customers gain value from their investment in Phocas, focusing on retention and advocacy. Responsibilities include driving customer engagement, providing support and training, identifying growth opportunities, and collaborating on product improvements.
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The Talent Engagement Specialist at Coinbase is responsible for developing strategies to attract and engage talent. Responsibilities include experimenting with unconventional talent sources, enhancing networking strategies, managing referral programs, and overseeing talent attraction initiatives. The role emphasizes data-driven decision-making and innovation in recruiting practices to build a strong candidate pipeline.
As a Customer Success Manager at Haus, you will lead the customer lifecycle from onboarding to engagement. You'll advise customers on maximizing platform value, establish client success processes, and collaborate with product and engineering teams to enhance features. Building relationships with stakeholders is key to driving adoption and renewals.
Join Tailscale as a Customer Support Engineer to provide technical support for individuals, teams, and companies using Tailscale, collaborate with internal teams, and debug and fix customer issues. Requires 4+ years of technical support experience and strong networking skills.
As a Network Onboarding Specialist at BILL, you will educate and retain vendors on BILL products, explore partnership opportunities, and support vendors during their onboarding process. You will be responsible for making 70+ outbound calls daily and utilizing various communication channels while ensuring customer satisfaction.
As a Senior Customer Success Manager at Trellix, you will build strong relationships with key stakeholders, understand customer needs, and develop success plans to drive product adoption and satisfaction. You will collaborate with sales for transitions and expansion opportunities while addressing customer challenges and risks to ensure desired outcomes and loyalty.
The Customer Success Manager is responsible for managing relationships with SMB clients, ensuring product adoption, satisfaction, and retention. They will act as the main point of contact, monitor usage, resolve client inquiries, assist with renewals, and educate clients on best practices to optimize their experience with the company's solutions.
The Customer Support Analyst I role at Cority involves responding to customer inquiries, troubleshooting technical issues, logging support interactions, following up with customers, and escalating more complex problems to senior teams. This position includes on-call rotations and requires collaboration with internal teams to resolve customer issues.
The Operational Compliance Specialist leads operational quality compliance, conducts compliance checks on clinical trial documents, maintains quality support for regulatory compliance, and facilitates process improvement and CAPA management to enhance operational effectiveness and business success.
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