Top Customer Success & Experience Jobs in Baton Rouge, LA

Lead technical delivery and complex implementations for strategic accounts, drive team OKRs and roadmap, mentor solutions engineers, serve as primary technical liaison for leadership and clients, and innovate processes to ensure scalable, high-quality customer outcomes.

Serve as strategic and technical owner for a book of ClickUp accounts: lead onboarding, drive adoption and AI/automation enablement, map and optimize workflows, monitor account health, deliver measurable ROI, and partner cross-functionally to support renewals, expansions, and product feedback.

The Renewal Manager is responsible for managing customer renewals, fostering relationships and communication with customers and internal teams, and driving account growth through effective negotiation and strategic planning.

The Business Development Manager will bridge sales, customer success, and product development in the renewable fuels industry, focusing on ethanol. Responsibilities include customer onboarding, support, technical sales, and product strategy input.

As a B2B Support Specialist at Quince, you'll drive transactional revenue, support customers through their orders, manage a CRM platform, and collaborate across teams to ensure client satisfaction in a fast-paced environment.

Own and scale a portfolio of high-value service provider partnerships. Manage day-to-day partner relationships, monitor KPIs, audit digital customer journeys and API integrations, optimize partner performance and monetization, present performance reports, negotiate incentives, and handle partnership administration including contract and commission reconciliation.

Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.

Lead a small team to drive operational excellence, enablement, and AI-powered automation for Client Services. Build scalable processes, onboarding and training, knowledge systems, and governance for AI-assisted workflows. Partner cross-functionally to design, pilot, and scale agentic solutions that improve efficiency, adoption, and client outcomes while measuring KPIs and managing change.

The Community Manager will develop and run community strategies, manage community engagement and ambassador programs, analyze user feedback for product improvement, and foster B2B and B2C community growth.

Serve as a trusted advisor to enterprise Sales, Marketing, and Revenue Ops leaders to drive adoption, retention, renewals, and expansion. Manage a $5M+ book of business, build strategic success plans with ROI metrics, partner cross-functionally, advocate customer needs into the product roadmap, and deliver customer marketing (case studies/references).