Top Tech Jobs & Startup Jobs in Baton Rouge, LA

The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.

Drive end-to-end business analysis for payments solutions: gather and translate requirements into FRDs/FSDs, message mappings, and user stories aligned to ISO 20022. Collaborate with banks, product, and engineering teams to support interfaces/integrations, SIT/UAT, production readiness (L2/L3), defect triage, and requirements traceability across clearing, real-time, and settlement systems.

Full-cycle recruiter responsible for high-volume hiring of Customer Operations roles: source, engage, assess, and close candidates; manage pipelines and ATS; partner with hiring managers; improve funnel metrics; and support objective, secure hiring practices.

Lead and grow the Solutions Consulting (pre-sales) organization, set strategy and metrics, align with Sales, Product, and Marketing, manage resources and budgeting, recruit and develop staff, and ensure effective deployment of solutions to drive revenue growth and customer success.

Represent VITAS to physicians and healthcare leaders to educate them on hospice care and Medicare hospice benefits, build referral relationships, collaborate with clinical teams, manage a territory, and drive referrals and sales through need-satisfaction selling and long-term partnerships.

Own and operate Chess.com's Elasticsearch/OpenSearch platform: capacity planning, cluster architecture, performance tuning, incident response, migrations, and GitOps-driven infrastructure. Provide on-call incident leadership, snapshot/disaster recovery, index and mapping guidance, and enable cross-team use of dashboards and query optimizations at massive scale.

Manage and grow strategic insurance and marketing partner relationships to retain and expand revenue. Negotiate performance-based deals, launch and optimize funnels, analyze performance with BI tools, lead executive communications, resolve product/data issues, and create scalable client success playbooks.

Lead FP&A function, own budgeting, forecasting, financial modeling and reporting. Provide executive and board-level analysis for M&A, capital investments, and strategic decisions. Partner with business leaders, drive process automation and AI-enabled improvements, and build a high-performing FP&A team while ensuring GAAP compliance and forecast accuracy.

Own end-to-end production ML systems for search, recommendations, and ranking: architecture, training pipelines, inference, deployment, monitoring, drift detection, and retraining. Partner with data, product, and backend teams to ship reliable, low-latency ML-driven product experiences and set standards for ML infrastructure and model health.

Run outbound SMS and email outreach, manage inbound patient conversations, maintain data hygiene and compliance, track performance and conversions, and collaborate with Growth, Ops, Marketing, and Support to optimize lifecycle flows and testing.