Top Tech Jobs & Startup Jobs in Baton Rouge, LA

Manage and grow a portfolio of enterprise customers through value-based selling, cross-functional collaboration, accurate forecasting, CRM hygiene, and acting as a product advocate to maximize retention, expand revenue, and minimize churn.

Serve as the primary technical consultant for clients integrating Nymbus Connect data services. Advise on architecture and data integration patterns (Kafka streaming and Parquet exports), investigate and resolve data anomalies, map data to client systems, run technical working sessions, and document recommended solutions to ensure scalable, maintainable integrations.

Manage end-to-end international shipments: prepare export documentation, track shipments, ensure import/export compliance and labeling, coordinate carriers and freight forwarders, handle customs clearance and brokers, maintain HTS classifications, resolve transportation issues, and liaise with warehouses, suppliers, and project managers.

Perform healthcare system research and document resources for members and internal teams. Provide clear, accurate findings, maintain case documentation, ensure regulatory compliance (HIPAA/COBRA), follow up on cases, and escalate trends to leadership to support member decision-making.

Manage complex art and personal property appraisal projects end-to-end: client intake, specialist coordination, USPAP-compliant report drafting, onsite examinations, CRM/project tracking, invoicing, and process improvements while supporting business development.

Manage appraisal assignments end-to-end: client intake and communication, coordinate specialists, draft USPAP-compliant reports, perform onsite examinations and photography, maintain CRM and project records, track timelines and invoicing, and support process and template improvements.

Territory sales role focused on genetics and pediatric segments. Drive new business and growth through consultative selling, lead generation, physician education, account management, and coordination with operations. Frequent in-person and virtual meetings; manages a physician development pipeline and supports events.

Provide administrative support to the CFO and Finance & Accounting team: maintain department portal, coordinate meetings, handle billing and invoice documentation, process client/vendor tax forms, track client accruals, assist with new matter intake, support cash desk/remote deposits, and manage confidential information and ad hoc projects.

Own churn analysis, build subscriber behavior models and cohorts, develop retention dashboards and LTV/revenue impact models, tag cancellation reasons, support A/B test design/analysis, ensure data integration from Zendesk/Shopify/Recharge, and present insights to retention leadership.

Manage a remote contact center team handling prepaid customer inquiries. Oversee staffing, training, quality assurance, compliance, process improvements, performance tracking, and escalation resolution. Collaborate with leadership to implement policies, audits, and operational procedures to ensure efficient, high-quality telephone and written customer service.

Serve as a Tier III technical escalation resource for software and firmware, troubleshoot complex customer issues, create and maintain knowledgebase and training, validate and document bugs, support release readiness, and train/support internal and international teams.

Manage Agile scrum teams to translate customer and business needs into prioritized backlog, user stories, and high-quality software releases for Neogens Soleris, PPRA, and MDS platforms. Partner with product, engineering, QA, and customer-facing teams to plan, clarify, validate, and launch solutions, maintain product artifacts, and monitor performance and usability.