Top Customer Success & Experience Jobs in Baltimore, MD

The Customer Xperience Manager guides customers through their software agreements, ensuring successful adoption, communication, and long-term relationships, leveraging Cisco technologies.

The QA Intern will support the Product team by testing mobile app features, performing regression testing, validating content, and suggesting UX improvements while maintaining structured documentation.

Support developers using LiveKit by fixing bugs, writing sample code, responding to support tickets, and ensuring customer success. Collaborate with sales and partnerships teams.

The Senior Events Specialist coordinates and executes events focusing on VIP hospitality, manages partnerships, logistical aspects, and ensures alignment with business objectives.

The Staff Technical Account Manager will lead technical engagements, support quantum solution integration, and build customer relationships. Responsibilities include presentations, technical support, and collaboration with internal teams to address customer needs.

The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.

The role requires a senior insurance billing expert to lead pre-sales efforts, partner with sales teams, conduct discovery discussions, and demonstrate solutions to modernize billing for insurers.

The Customer Success Systems Manager will enhance operational excellence in the Customer Success team by optimizing systems and processes, managing Gainsight architecture, and delivering insights for improved renewals and retention.

The Project Manager will lead healthcare projects focused on HEDIS, maintain client relationships, manage project timelines, and ensure successful delivery of services with high customer satisfaction.