Top Customer Success & Experience Jobs in Baltimore, MD

As a Customer Support Engineer, you will address client issues, using troubleshooting and product expertise to ensure high-quality interactions and effective resolution of cases.

The Director Business Development - Data Centers will define market strategies, establish strategic partnerships, and promote Taara's FSO technology within the Data Center market.

The Account Manager will oversee partner onboarding, provide training and support, manage partner performance, execute growth initiatives, and align internal teams based on partner feedback.

Assist TPO Partners with pre-application processes, review documentation for approval, set up accounts and users in various systems, and handle partner inquiries.

The Technical Customer Success Associate/Manager will implement and support SwiftMR software in healthcare settings, diagnose technical issues, and ensure client satisfaction. Responsibilities include integrating software with MRI systems and providing application support to clients. Regular check-ins and documentation are also part of the role.

The Growth Manager, B2B drives scalable growth through demand generation and account-based campaigns while managing client relationships, optimizing paid media, and providing strategic insights.

Quickplay invites applicants to connect if they have skills relevant to OTT video. They value transparency, fairness, and collaboration in a hybrid work environment.

The Customer Success Manager at Hive manages client relationships, provides email marketing strategies, and ensures customer engagement with the platform. Responsibilities include onboarding and nurturing clients, gathering feedback for product improvement, and crafting customer experience strategies.

As a Customer Experience Operations Manager, you'll enhance team efficiency through data, define objectives, implement scalable processes, and monitor customer lifecycle stages.

The Director of Support will lead the Support organization, create scalable processes, and manage metrics to enhance customer experience. Responsibilities include team development, performance management, and implementation of a modern ticketing platform.