Top Operations & Support Jobs in Baltimore, MD

Lead strategic operations for an Australian Research Council Centre spanning five universities and multiple partners. Establish governance, reporting, financial, workforce, and resource frameworks; oversee ARC accounts and compliance; prepare for mid-term review; secure long-term funding; align distributed teams; and provide senior organisational leadership, planning, and stakeholder management.

Supports the Community Manager in operating two residential communities. Responsibilities include rent collection, bookkeeping, reconciliations, financial reporting, invoice processing, delinquency and eviction procedures, move-out reviews, resident service, vendor coordination, maintenance scheduling, community tours, owner communication, and serving as onsite supervisor when needed.

Support the CEO and President across complex calendar management, correspondence, travel, board and leadership meetings, strategic workstreams, expenses, and confidential administrative matters. The Executive Assistant will coordinate priorities across clinical operations, business initiatives, and multiple stakeholders; prepare executive materials; track decisions and deadlines; improve workflows; and exercise exceptional judgment, discretion, and communication skills.

Lead and manage secured lending operations for warehouse and collateralized credit facilities. Oversee loan setup, daily servicing, collateral oversight, borrowing base management, reconciliations, invoicing, client escalations, risk and control, audit readiness, and cross-functional stakeholder engagement. Provide direct people leadership, coaching, hiring support, and ensure regulatory and policy compliance.

Provides customer support for FacilityOS software, hardware, mobile applications, and integrations. Diagnoses and resolves technical issues, troubleshoots networking and devices, escalates defects to internal teams, creates documentation and training materials, and improves support processes. The role requires customer-facing digital support experience, SQL knowledge, hardware and software installation skills, and strong communication and problem-solving abilities.

Supports Girl Scout member retention by building relationships with girls, families, volunteers, and troop leaders; resolving inquiries and concerns; documenting cases; supporting retention campaigns and events; providing program and policy guidance; attending service unit and troop meetings; and collaborating across departments to improve member experiences.

Lead Finance & Administration at Woodland Job Corps, overseeing budgets, procurement, finance, food services, IT, maintenance, property, student records, and wellness. Ensure DOL and company policy compliance, financial integrity, audits, staff supervision and development, facility upkeep, and community partnerships. Serve as Acting Center Director as needed.

Oversee daily office operations, lead Office Assistant and Concierge teams, and provide administrative support to the Executive Director. Responsibilities include staffing, scheduling, coaching, hiring, training, office systems, supplies, policies, vendor documentation, budgets, invoices, billing support, reporting, resident inquiries, community events, and operational projects.

Owns account operations across federal contract portfolios, including staffing readiness, onboarding, offboarding, contract transitions, reporting, risk management, subcontractor compliance, and growth support. Maintains staffing and labor-category data, coordinates cross-functional teams, supports contract modifications and financial reporting, and provides operational briefings to leadership. Serves as a subject matter expert for personnel security, badging, government access, and delivery continuity while improving processes and supporting recompetes and proposals.

Leads strategic planning, cross-functional initiatives, business operating rhythms, KPI reporting, executive communications, and process improvements for the global Tools & Outdoor business. Partners with Brand and enterprise teams to improve alignment, commercialization, organizational effectiveness, and execution. Analyzes business performance and market trends, recommends actions, coordinates governance activities, and uses technology and artificial intelligence to streamline workflows.