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Top Customer Success Jobs in Baltimore, MD

884+ Job Results
22 Days Ago
Baltimore, MD
85,636 Employees
89K-165K Annually
Senior level
85,636 Employees
89K-165K Annually
Senior level
Aerospace • Logistics • Security • Software • Cybersecurity
The Principal/Senior Principal Low Observable Survivability Specialist is responsible for diagnosing and correcting maintenance issues related to low observable treatments, consulting as a Subject Matter Expert, analyzing system performance, and providing engineering oversight during manufacturing to ensure program success.
22 Days Ago
Baltimore, MD
Remote
63 Employees
Entry level
63 Employees
Entry level
Software
The Enterprise Customer Success Manager will manage relationships with large customers, focusing on retention, satisfaction, and growth. Responsibilities include communication management, account health monitoring, and the delivery of value through product solutions. The role emphasizes relationship-building and strategic guidance to enhance customer engagement and foster long-term partnerships.
22 Days Ago
Baltimore, MD
Remote
167 Employees
Mid level
167 Employees
Mid level
Biotech
The Senior Prenatal Specialist will drive revenue growth by implementing a strategic business plan, fostering relationships with OBGYNs, MFMs, and Genetic Counselors, and promoting innovative NIPT screening solutions.
22 Days Ago
Baltimore, MD
Remote
75 Employees
130K-150K Annually
Senior level
75 Employees
130K-150K Annually
Senior level
Artificial Intelligence • Enterprise Web • Insurance • Machine Learning
The Customer Success Manager will maintain and grow business within Indico's customer portfolio by managing relationships, supporting product adoption, and ensuring customer satisfaction. Responsibilities include strategic account management, providing product expertise, and managing customer engagement initiatives.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+33 More
22 Days Ago
Baltimore, MD
Remote
196 Employees
Mid level
196 Employees
Mid level
Cloud • Software • Database
The Customer Success Manager will enhance customer relationships and ensure satisfaction, focusing on retention, expansion, and customer success metrics. Responsibilities include managing onboarding, conducting quarterly business reviews, and ensuring continuous customer engagement to align with their scientific objectives.
22 Days Ago
Baltimore, MD
Remote
139 Employees
Senior level
139 Employees
Senior level
Artificial Intelligence • Consumer Web • HR Tech • Other
As a Customer Success Manager at Netomi AI, you'll drive product adoption and customer satisfaction for strategic clients, serve as a trusted advisor, collaborate with teams across the organization, and engage with product teams to provide feedback and enhance customer experience.
22 Days Ago
Baltimore, MD
Remote
213 Employees
95K-110K Annually
Senior level
213 Employees
95K-110K Annually
Senior level
Software
The Senior Customer Success Manager is responsible for building and maintaining strong relationships with enterprise customers, ensuring they maximize the value of Cyara’s solutions, articulating the value through measurable ROI, negotiating renewals, and acting as a program manager throughout the customer journey.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
22 Days Ago
Baltimore, MD
Remote
1,514 Employees
Senior level
1,514 Employees
Senior level
Insurance
As a Car Specialist, you'll provide advice and expertise to clients on buying and selling collector cars, develop relationships with car collectors, and generate new clients through cold calling and attending events. You'll inspect cars, assist with consignment processes, and travel regularly to meet clients.
22 Days Ago
Baltimore, MD
Remote
91 Employees
Senior level
91 Employees
Senior level
Software • Web3
As a Senior Customer Success Manager at CoLab, you'll ensure customer success by deepening understanding of their business outcomes and guiding them in maximizing value from CoLab's products. You'll communicate the business impact of product adoption and hold customers accountable to actions necessary for achieving their goals, while establishing strong relationships at all organizational levels.
22 Days Ago
Baltimore, MD
Remote
168 Employees
Junior
168 Employees
Junior
Hardware • Healthtech
The Revenue Cycle Specialist will be responsible for submitting claims and invoices, managing payment applications, resolving denied payments, conducting audits, and analyzing accounts for payment issues. Strong analytical and communication skills are important as this role involves direct customer interaction and requires critical thinking to address billing challenges.
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