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Top Customer Success Jobs in Austin, TX

1,070+ Job Results
2 Days Ago
Austin, TX
Remote
106 Employees
Entry level
106 Employees
Entry level
Fintech
As a Customer Experience Associate at North One, you will work with the Customer Experience team to diagnose and solve customer problems, enhance customer satisfaction, and support the fast-paced growth of our FinTech platform for small businesses.
2 Days Ago
Austin, TX
Remote
30 Employees
110K-140K Annually
Senior level
30 Employees
110K-140K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.
2 Days Ago
Austin, TX
Remote
272 Employees
Entry level
272 Employees
Entry level
Healthtech
The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.
2 Days Ago
Austin, TX
Remote
101 Employees
Senior level
101 Employees
Senior level
Marketing Tech • Social Media • Analytics
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
Top Benefits:
401-K
Company Outings
Dental Insurance
+9 More
2 Days Ago
Austin, TX
Remote
304 Employees
70K-75K Annually
Mid level
304 Employees
70K-75K Annually
Mid level
Software
As a Senior Product Support Specialist, you will troubleshoot product-related issues, provide exceptional customer support, collaborate with product and engineering teams, and enhance your understanding of ERP systems. Your role includes acting as an expert for customer inquiries, documenting solutions for future reference, and building strong relationships with customers to drive satisfaction and engagement.
2 Days Ago
Austin, TX
Remote
20 Employees
55K-80K Annually
Entry level
20 Employees
55K-80K Annually
Entry level
Information Technology
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
2 Days Ago
Austin, TX
Remote
6,539 Employees
46K-57K Annually
Junior
6,539 Employees
46K-57K Annually
Junior
Healthtech • Pharmaceutical • Manufacturing
As an Appeals Specialist II, you will evaluate denied Medicare claims, appeal decisions through various processes, analyze patient charts, and communicate findings to management.
2 Days Ago
Austin, TX
Remote
1,348 Employees
Senior level
1,348 Employees
Senior level
Marketing Tech • Software
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
2 Days Ago
Austin, TX
Remote
1,153 Employees
Junior
1,153 Employees
Junior
Healthtech • Software • Telehealth
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
2 Days Ago
Austin, TX
11,899 Employees
Senior level
11,899 Employees
Senior level
Cloud • HR Tech • Information Technology
The Tax Filing Client Manager oversees tax filing delivery, manages client satisfaction, resolves escalations, identifies process improvements, ensures compliance, analyzes performance metrics, educates clients, and mentors colleagues in tax filing processes.
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