Top Customer Success & Experience Jobs in Atlanta, GA

Lead operational execution of community strategy by standardizing processes, managing escalation tracking in Salesforce, coordinating with RevOps/Analytics, enabling Customer Success and Sales, driving retention and partner engagement, maintaining SOPs/playbooks, tracking metrics and surveys, and supporting community marketing and events.

Serve as the primary customer contact to ensure satisfaction and success: onboard customers, drive product adoption, identify upsell/cross-sell opportunities, manage renewals, gather and analyze feedback, collaborate with sales and product teams, and travel for system installations.

The Senior Director of Community will lead community strategy, engagement, and retention for a new AAA game, focusing on community management, social media, and influencer partnerships while building a dedicated team to enhance player relations and game visibility.

The Customer Support Engineer will handle technical issues, work closely with customers, perform field services, and advocate for account priorities while ensuring customer satisfaction.

Lead and expand a Customer Success team for a digital health SaaS, drive strategic outcomes across health system accounts, manage implementations, advocate for clients, track KPI-driven account health, participate in product roadmap and cross-functional collaboration to increase engagement, retention, and upsell.

The Training Specialist will host web meetings, guide customers on using Contractor Foreman software, and provide advice based on customer needs. Effective communication skills and knowledge of construction management are essential.

Seeking professional Spanish ↔ Swedish translators with experience in translation, localization, and familiarity with various sectors, including legal.

The role requires a proactive Client Success & Underwriting Specialist to support clients during the underwriting process, ensuring clear communication, managing information submissions, and enhancing client experiences while coordinating with insurance carriers and coaches.

The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.

Join our talent network at Trilogy Innovations for future opportunities. Submit a general application to connect with recruiting as roles arise.