Top Customer Success & Experience Jobs in Atlanta, GA

The Senior Technical Account Manager will lead partner onboarding to the Banking as a Service platform, focusing on guiding technical integrations and building strong partnerships.

Manage a portfolio of mid-to-large SaaS customers to drive renewals, expansion, and price increases. Proactively monitor customer health, execute renewal and expansion strategies, conduct Executive Business Reviews, and collaborate cross-functionally to deliver measurable value and growth. Mentor team members and contribute to process improvement and scalable success operations.

Serve as the strategic partner and primary relationship owner for a portfolio of managed services customers. Drive customer adoption, satisfaction, retention, profitability, and recurring revenue through executive engagement, QBRs, technology roadmaps, risk mitigation, upsell/cross-sell, and cross-functional coordination with delivery, sales, and leadership.

As an AI Success Manager, you'll partner with Fortune 500 customers to drive AI adoption, measure impacts, and consult on organizational changes. You'll balance strategy and execution, guide product usage, and manage account health across multiple stakeholders.

The Customer Solutions Architect drives client success strategies, improves internal processes, increases satisfaction and retention, and ensures timely service delivery.

Manage and grow a portfolio of client accounts to ensure retention and upsell opportunities. Serve as primary client liaison, oversee SLAs, drive usage of SaaS solutions, coordinate implementations, produce reports and QBRs, maintain Salesforce and NPS feedback, and support contract renewals and strategic planning.

The Associate Account Manager maintains relationships with existing customers, sells products, responds to inquiries, and helps with customer retention in the waste services industry.

As Customer Enablement Lead, you'll develop educational programs, host training sessions, create content, and support customers to enhance their experience with Bolt.

The Outbound Business Development Representative will generate new business opportunities for Bloomerang, engage potential nonprofit customers, and set qualified meetings for Account Executives while maintaining accurate sales data.

The role focuses on driving revenue transformation for clients by implementing Gong's AI Operating System, partnering with stakeholders to enhance workflows and adoption, and ensuring measurable business outcomes and growth strategies.