Top Logistics Customer Success & Experience Jobs in Atlanta, GA

Manage enterprise transportation accounts as primary client contact: coordinate internal teams, handle RFPs and tenders, oversee routing guides, track KPIs, resolve escalations, optimize cost and service, and supervise Account Coordinators.

The Customer Excellence Lead manages customer relationships, drives adoption of Hoptek's solutions, supports onboarding, and conducts data analysis to enhance customer satisfaction and value.

The Director ensures teams adopt and maximize Link's technology products through strategic learning programs, fostering innovation and operational excellence.

As a Customer Account Specialist, you will build customer relationships, manage shipments, and improve operational efficiency through collaboration and effective communication.

The Director of Marketplace Management will lead Spreetail's Walmart Marketplace strategy, overseeing team performance, channel P&L, and developing relationships to drive growth.

As a Customer Support Specialist, you'll provide exceptional support to truckers, communicate in both English and Spanish, troubleshoot issues, and thrive in a high-call environment.

Serve as a trusted advisor for enterprise customers to drive adoption, retention, and growth. Manage onboarding, troubleshoot issues, triage and escalate technical problems, deliver training, monitor usage, and collaborate with sales, product, and engineering to improve customer outcomes and onboarding processes.

Lead customer onboarding and enablement for B2B SaaS customers in construction logistics: coordinate manual touchpoints, create training content, run in-field training with drivers and dispatchers, host enablement events, monitor onboarding metrics, and intervene to prevent stalls and early churn.

Power & Tel seeks expressions of interest for future opportunities in procurement, sales, and material management within telecommunications. Emphasis on community, values, and employee experience.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.