Director, Digital Learning and Adoption

Posted 10 Days Ago
Be an Early Applicant
4 Locations
In-Office
190K-200K Annually
Senior level
Logistics • Real Estate
The Role
The Director ensures teams adopt and maximize Link's technology products through strategic learning programs, fostering innovation and operational excellence.
Summary Generated by Built In

Link Logistics Real Estate (“Link”) is a leading operator of warehouses and business parks, specializing in last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans half a billion square feet. We leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo.

The Director, Digital Learning & Adoption is responsible for ensuring internal teams are equipped with the tools, training, and knowledge to adopt and maximize the value of Link’s technology products. The Director will oversee the design, delivery, and continuous improvement of scalable learning programs. This role requires a strategic leader with a hands-on approach who can drive cross-functional alignment, operational excellence, and a culture of continuous learning across the organization.

RESPONSIBILITIES:

  • Lead and mentor a team of learning content developers and product trainers (full-time and/or contract), fostering a culture of innovation, inclusion, accountability, and continuous improvement.

  • Develop and execute a product learning and adoption roadmap aligned with business priorities and the product lifecycle.

  • Allocate resources effectively across multiple workstreams and manage competing priorities.

  • Learning Program Design & Delivery

  • Design and implement scalable learning programs delivered via multiple learning modalities.

  • Conduct needs assessments to identify product knowledge gaps and enablement opportunities.

  • Collaborate with Product and Technology teams to ensure training content aligns with agile release cycles and organizational goals.

  • Serve as a trusted advisor to senior leaders on product adoption and learning strategies.

  • Build strong relationships across business units, project teams, and executive leadership to ensure alignment and adoption.

  • Measurement & Continuous Improvement

  • Define success metrics for learning and adoption initiatives; use data and feedback to refine strategies and improve the learner experience.

  • Stay current on trends in product enablement, adult learning theory, and digital adoption strategies.

QUALIFICATIONS:

  • Bachelor’s degree in Education, Instructional Design, Business, or related field (or equivalent experience); Master’s preferred.

  • 7–10+ years in Learning & Development, Product Enablement, or a related field, with at least 5 years in a leadership role.

  • Demonstrated expertise in instructional design, adult learning theory, digital learning technologies, and product adoption strategies.

  • Experience standing up or scaling a product enablement function in a fast-paced, agile environment.

  • Proficiency with e-learning development tools (e.g., Articulate 360, Rise); experience with Workday Learning is a plus.

  • Strong strategic thinking with the ability to align long-term vision with short-term execution.

  • Excellent communication, influencing, and stakeholder management skills across all levels.

  • Proven ability to manage complex, multi-workstream projects and lead both full-time and contract staff.

  • Creative problem-solving with a focus on improving systems, workflows, and performance.

  • Ability to manage multiple priorities independently with excellent attention to detail.

  • Willingness to travel up to 20% as needed.

$190,000 - $200,000 represents the presently anticipated base compensation pay range for this position at Link.  Actual pay may vary based on various factors, including but not limited to location and experience.  

Link provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays, paid time off.

The direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

EEO Statement

The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email [email protected].

Skills Required

  • Bachelor's degree in Education, Instructional Design, Business, or related field; Master's preferred
  • 7-10+ years in Learning & Development, Product Enablement, or a related field
  • At least 5 years in a leadership role
  • Demonstrated expertise in instructional design, adult learning theory, and digital learning technologies
  • Proficiency with e-learning development tools
  • Excellent communication, influencing, and stakeholder management skills
  • Creative problem-solving focus on improving systems and performance
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The Company
Baltimore, MD
1,308 Employees
Year Founded: 2019

What We Do

Link Logistics is a leading operator of last-mile logistics real estate. As of March 31, 2024, Link Logistics serves approximately 10,000 customers and owns, has interests in, manages or has under development logistics facilities that will represent a total of 533 million square feet across key U.S. distribution markets. Established by Blackstone in 2019, Link Logistics has the scale, footprint and proprietary insights, as well as a focus on sustainability, to drive value for our customers and stakeholders

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