Top Fintech Jobs in Atlanta, GA

Own the authorization optimization product roadmap, improving legitimate transaction approval rates and recovered merchant revenue. Define technical requirements, APIs, data models, integrations, and issuer-specific decisioning strategies. Partner with engineering, data science, sales, solutions, and customer success to deliver fraud-aware authorization improvements involving retries, 3DS, decline recovery, and payment routing. Manage partnerships with payment ecosystem providers, quantify opportunities using issuer and BIN intelligence, and communicate product strategy and performance to stakeholders.

Lead the design, implementation, and evolution of secure, scalable multi-cloud infrastructure across AWS and Azure. Own infrastructure as code, CI/CD, containerization, observability, automation, reliability, incident response, and security practices. Partner with engineering leadership to shape architecture, operational standards, and technical strategy while improving developer workflows and system resilience.

Serves as the primary contact for a portfolio of small-business clients, coordinating tax, bookkeeping, payroll, and advisory services. Tracks milestones, schedules expert appointments, resolves escalations, supports onboarding and platform adoption, maintains Salesforce records, identifies sales opportunities, and shares client insights internally. The role focuses on proactive communication, client satisfaction, service progression, retention, and efficient coordination across internal teams.

Leads complex SaaS implementations across print, mail, and sign industry products. Manages project scope, timelines, stakeholder communication, training, testing, documentation, and go-live activities. Serves as an escalation point and mentors implementation specialists while standardizing processes across business units. The role is remote with onsite customer travel of up to 40%.

Lead SaaS implementation projects for window covering clients, managing project plans, stakeholder communication, training, testing, configuration, go-live activities, documentation, scope, timelines, and risk escalation. Build customer relationships, guide setup using knowledge of products and workflows, coordinate deliverables, and recommend process improvements. The role requires travel to customer sites as needed.

Leads daily Tier 1/2 service desk operations, including queue health, SLA performance, ticket quality, escalations, CSAT follow-up, KPI reporting, and peer coaching. Optimizes ServiceNow AI Agent and Virtual Agent capabilities, improves knowledge management and self-service, handles complex tickets, and drives operational improvements. This is a non-supervisory lead role requiring strong ServiceNow, ITSM, customer support, reporting, and enterprise endpoint support skills.

Manages end-to-end implementation and ongoing account relationships for Scholarship Granting Organizations using the FACTS Grant & Aid solution. Provides consultative support, client training, reporting, process management, issue resolution, and product-utilization guidance. Partners with Sales, Product, IT, Operations, and Training teams to ensure quality, compliance, client satisfaction, and retention. Serves as a subject matter expert and handles escalated issues, functionality tickets, and operational improvements.

Manages insurance programs across underwriting audits, performance tracking, renewals, claims analysis, compliance, referrals, pricing, and carrier relationships. Uses data insights and generative AI to optimize program performance, mitigate risk, improve processes, and support strategic decisions. Partners with product, marketing, accounting, technology, and other teams while preparing business cases and executive summaries.

Reviews loss mitigation underwriting decisions, approvals, denials, income calculations, and modification conversions for accuracy and regulatory compliance. Ensures files are complete, properly documented, and tasks are correctly completed in Fiserv. Tracks errors, reports trends, supports process improvements, trains new hires, and assists leadership with projects.

Develop and evaluate foundational deep learning methods, including transformers, embeddings, and neural networks, for credit modeling and loss prediction. Integrate models into ML pipelines, apply representation learning to financial data, and build specialized AI agents for data science and business workflows. Collaborate with technical and product teams, communicate findings, mentor colleagues, and measure model impact on customer and business outcomes.

Actuarial Manager developing and validating pricing, reserving, predictive, and prescriptive models for insurance and protection products. The role analyzes complex data using SQL, Python, R, and actuarial software; performs exploratory analysis, data mining, simulations, and visualization; provides business recommendations; and coaches actuarial team members. Requires collaboration across finance, accounting, engineering, IT, and other departments.

Manages brand partnerships, retail collaborations, consumer activations, tentpole events, pop-ups, sampling programs, and shopper marketing initiatives. Coordinates partners, agencies, vendors, budgets, contracts, timelines, and cross-functional teams to deliver programs on strategy and budget. Tracks performance across engagement, earned media, trial, retail execution, sales, and brand-building KPIs while strengthening Jade Leaf Matcha’s visibility and appeal.