Top Tech Jobs & Startup Jobs in Atlanta, GA

Lead and manage the Dispute Defense team to minimize chargeback risk and fraud, oversee dispute responses and collections, ensure timely submissions, monitor chargeback ratios, report win rates, collaborate with processing partners, and drive process improvements and AI-driven automation to reduce manual workflows.

Lead product strategy and execution: discover customer needs, define requirements and prototypes, prioritize roadmaps, work with engineering to deliver features, drive launches and go-to-market, and evangelize products while soliciting customer feedback to improve experience and growth.

The Senior IAM Engineer will design, implement, and operate secure identity services, focusing on Okta administration, compliance, and IAM strategy while collaborating with various teams to enhance security and operational efficiencies.

Manage delivery of a portfolio of AI and data science projects from planning through implementation. Coordinate technical and non-technical teams, dependencies, requirements, budgets, timelines, and stakeholder expectations. Lead Agile ceremonies, drive accountability, translate AI capabilities into actionable requirements, and proactively identify and mitigate risks across complex, concurrent initiatives.

Supports the CEO and President by managing calendars, travel, meetings, communications, briefing materials, events, information flows, and confidential matters. The role coordinates high-volume domestic and international travel, prepares written materials, tracks workstreams, liaises with internal and external stakeholders, and ensures principals are prepared for engagements. Success requires exceptional organization, discretion, judgment, adaptability, communication, and comfort working remotely in a fast-paced environment.

Support trading regulatory compliance for sports wagering across jurisdictions by partnering with Trading, Legal, and Regulatory Operations; track and update regulatory requirements; design controls and processes; obtain regulator approvals for new offerings; support launches and submissions; identify compliance risks and recommend solutions to ensure operational efficiency and regulatory adherence.

Lead analytics engineering for Revenue, Marketing, and Finance by building scalable data solutions, data models, and dashboards; provide training and consultation, support ad hoc data needs, and translate technical findings into executive-level insights to improve operational performance.

Support California Lemon Law litigation by performing vehicle inspections, evaluating technical merit, preparing discovery and testimony, and serving as GM’s technical PMK/PMQ. Coordinate with GM Legal and outside counsel, provide expert testimony, maintain documentation and compliance, develop playbooks and training, and meet inspection and case turnaround SLAs.

Own end-to-end commercial renewals for transactional and mid-market customers: quotes, uplift, negotiation, signed orders. Build repeatable renewal processes, improve forecast accuracy, automate admin work, generate quotes/order forms, and keep CRM and CS platform data clean. Co-lead enterprise renewals with CSMs and drive metrics like gross revenue retention, uplift, on-time renewals, and reduced CSM admin time.

Monitor real-time contact center volumes, agent adherence, and staffing; manage time-off and schedule adjustments; analyze trends in attendance and service metrics; recommend staffing optimizations; maintain confidential employee records and generate reports using workforce management tools and spreadsheets.