Top Tech Jobs & Startup Jobs in Atlanta, GA

Provide multi-channel user support for assigned SaaS products: respond to tickets, email, LiveChat and phone; reproduce and escalate technical issues; update customer records; create knowledge-base content and submit upsell leads while meeting SLAs.

Provide timely multi-channel user support for assigned SaaS products, troubleshoot and document issues, escalate defects, create and route tickets, contribute knowledge-base content and operational improvements, and maintain product expertise while meeting SLAs.

Provide Tier I technical support for SIS clients via phone and email, manage tickets from creation to resolution, troubleshoot and educate users, document cases and KB articles, assist on implementations and go-lives, and work onsite three days per week in Alpharetta.

Lead and manage capital markets marketing projects: act as day-to-day contact for Brokerage Team, gather assets, run meetings, manage schedules and workflows, oversee creative revisions, ensure on-time delivery, and maintain project tracking and collaboration tools.

Drive sales growth of Generac product lines in assigned retail accounts by educating store associates and customers, executing in‑store programs and planograms, maintaining stock and displays, building relationships with store managers and decision makers, and recording sales activities and market data in Salesforce.

Lead product ideation, definition, and delivery for Promethean's interactive display (ActivPanel) hardware portfolio. Own roadmap, product requirements (hardware, firmware, software), OEM/ODM partner selection, and cross-functional launches while using customer insights and KPIs to drive adoption, engagement, and revenue across global markets.

Manage aged accounts receivable and collections for a law firm: communicate with billing attorneys, billing specialists and clients; update collections database; create spreadsheets summarizing billing and outstanding invoices; assist billing department and director on projects to ensure timely payment.

Provides front-office administration: greets visitors, answers phones, processes orders and shipping, performs data entry for orders/invoices/BOL, handles cash deposits, coordinates appointments, records inquiries, and delivers customer service. Supports interdepartmental communication and performs other duties as assigned.

Greet and check in patients, verify insurance/ID, manage phone and appointment scheduling, maintain provider schedules, use Infinitt and Microsoft Office for tracking, scan and file HIPAA-compliant records, keep waiting area welcoming, and provide basic patient education. Occasional travel between sites.

Manage client communications and account-level engagement, coordinate project setup and internal teams, monitor project plans/budgets, grow client relationships, assist business development, and ensure client satisfaction for localization projects.

Lead design and execution of next-best-action decisioning and always-on audience activation across channels. Own data pipelines, CRM integration, model scoring, KPIs, reporting, and cross-functional delivery to drive cross-sell, reacquisition, engagement, and retention for consumer and small-business portfolios.