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Lead and manage IT projects from initiation to delivery using LYNX's PMM. Develop plans, budgets, schedules, and resource allocations; monitor scope, risks, testing, implementation, and documentation; coordinate cross-functional teams and communicate with stakeholders to align projects with strategic objectives.

Own day-to-day delivery as Technical Product Owner: translate business needs into clear user stories, run agile ceremonies, manage sprints and backlog, remove blockers, ensure QA readiness, and coordinate stakeholders to deliver predictable, high-quality engineering outcomes.

Provide administrative and clerical support for the Pro Bono Program: maintain placement records, communicate with students and partners, track student pro bono hours, update opportunities and distribution lists, assist with event planning and logistics, and perform related duties. Hybrid part-time role with required in-person event support.

Part-time front-desk receptionist for a senior living community responsible for greeting visitors, answering phones, clerical tasks, mail handling, coordinating front desk activities, maintaining records and responding calmly to emergencies and resident needs.

Manage daily delivery and warehouse operations, support drivers and customer service with real-time troubleshooting, build and adjust schedules, prepare manifests, oversee 3PL inbound/outbound logistics, train staff, handle payroll discrepancies, process reschedules/cancellations, track waste/recycling, and submit nightly recap reports to meet on-time delivery, safety, and productivity goals.

Support member recruitment and retention through outreach; serve as SME for membership processes, systems, and AMS; maintain SOPs; manage Jira tickets; administer renewals and emeritus/retired applications; resolve payment and customer service issues; clean and reconcile membership data; travel to annual meeting and exhibits as needed.

Lead product marketing and go-to-market strategy for annuity and life insurance products across independent agents, banks, and broker-dealers. Develop advisor-focused positioning, sales enablement, marketing campaigns, and compliant collateral. Drive market intelligence, competitive analysis, campaign optimization, and cross-functional collaboration with sales, compliance, operations, and external partners to support product launches and advisor education.

Support franchise business development through lead response, pipeline and source management, Salesforce record-keeping, prospect qualification, scheduling, vendor oversight, reporting, and executing strategic growth plans.

Implement, configure and deploy Oracle ASCP/ERP and manufacturing/SCM modules (Inventory, BOM, WIP, ASCP, OM, PO, WMS, MSCA). Lead data conversion and migrations, build custom FRICE components, perform testing/UAT, provide production support, and work with business and IT across US and Mexico.

Conduct advanced skip-tracing using private databases, public records, and social media to locate borrowers and assets. Verify contact information, document investigative steps in the case management system, and ensure compliance with FDCPA/FCRA and data confidentiality to support litigation and collections.