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As a Sales Associate III, you will enhance the customer experience, drive sales, and support store operations while representing the Coach brand.

The Sales Associate III engages customers, provides styling advice, drives sales through storytelling, and maintains store operations, ensuring an excellent customer experience.

The Sales Associate III is responsible for delivering personalized shopping experiences, achieving sales goals, managing daily store operations, and building client relationships through product expertise and tailored recommendations.

Interest form for students who want to learn more about the 2027 US Chess Academy. Applicants join a prospect list and may receive information about upcoming opportunities, program updates, and how to play.

Conduct outbound consultation calls with clients about credit card processing, assess merchant needs, recommend cost-effective solutions, and convert leads into merchant account applications. Provide customer service, manage client relationships, communicate by phone and email, follow up on pricing quotes, and support other customer service teams. The role requires learning point-of-sale systems and credit card terminals while using consultative sales, negotiation, and problem-solving skills.

Contacts customers about outstanding balances, negotiates payment arrangements, resolves accounts, and maintains positive customer interactions. Documents account activity accurately, works high-volume accounts through dialers and collections tools, reviews account history, follows FDCPA and CFPB requirements, escalates issues, and collaborates with leadership to improve collection outcomes and processes.

Leads and coaches a sales team, trains employees, monitors quality and performance, reinforces accountability, resolves challenging client and employee situations, and builds a positive, high-performing culture. The role requires in-person onboarding for at least 90 days and ongoing office work two to three days weekly.

Sells merchant payment solutions, including POS, eCommerce, and mobile payment tools, through inbound and outbound sales activities. Assesses business needs, recommends customized solutions, manages the sales process through onboarding and activation, and supports customer inquiries. The role also involves explaining payment security, fraud mitigation, compliance, funding, billing, and interchange while meeting sales and service performance goals.

Supports financial advisors with client service, account establishment, paperwork, account research, appointment preparation, referrals, marketing campaigns, regulatory recordkeeping, and administrative operations. Provides direct client assistance by phone, in person, and in writing. Requires at least one year of brokerage or client services experience and FINRA Series 7 and 63 qualifications for immediate registration.

Manage and grow relationships with affluent consumer and business customers through proactive outreach, financial discovery, and tailored guidance across deposits, lending, investments, and banking products. Own a book of business, acquire and deepen relationships, coordinate referrals with Wealth, Home Lending, and Business Banking, promote digital banking adoption, support branch colleagues, and maintain strong risk, documentation, licensing, and regulatory controls.

Provides end-to-end service delivery and account administration for complex national group insurance clients. Serves as the primary client contact, manages communications and relationship needs, recommends plan and service improvements, leads audits and reporting, supports RFPs and contracts, and coordinates cross-functional teams. Requires strong employee benefits knowledge, client-facing account management expertise, organizational skills, and proficiency with Microsoft Office and collaboration tools.

Develops and deploys scalable data science, machine learning, Generative AI, and advanced analytics solutions. Responsibilities include SQL development, data preparation, feature engineering, predictive modeling, model evaluation, prompt engineering, embeddings, vector databases, RAG applications, monitoring, and responsible AI practices. The role collaborates with business and technology teams to deliver production-ready solutions and communicate actionable insights.

Analyzes cloud consumption, costs, budgets, forecasts, utilization, and financial trends to identify optimization and savings opportunities. Partners with finance, engineering, application, and business teams on cost allocation, governance, value realization, and cloud financial controls. Designs and maintains AI agents, workflow automations, APIs, and data integrations for repeatable Cloud Business Office processes, using human-in-the-loop controls and responsible AI practices.

Lead FP&A for global Value Services supporting Customer Success, Professional Services, Support, and related teams. Partner with the CCO, manage a team of three, own budgeting, forecasting, financial modeling, performance reporting, executive presentations, ad-hoc analysis, process improvements, headcount and spend controls to optimize margins and support strategic initiatives.

Own enterprise new-logo acquisition and expansion while personally closing complex, high-value deals and carrying an individual quota. Hire, coach, and develop Enterprise AEs and SDRs; establish forecasting, pipeline, conversion, and sales operating cadences. Partner with Marketing, Product, Customer Success, Partnerships, Legal, and Finance, while presenting performance and strategic recommendations to executives and the board.

Own vulnerability management across endpoints, servers, and cloud infrastructure; prioritize remediation and track SLA performance. Harden AWS environments, improve identity management, investigate cloud alerts, and support application security through SAST, DAST, dependency scanning, secure code reviews, and threat modeling. Resolve security tickets, document incidents and remediation, and lead security initiatives while collaborating with engineering, IT, and compliance.

Generates and qualifies new business opportunities through research, cold calls, email, and social outreach. The role conducts needs analysis, communicates product value, schedules sales meetings and demos, maintains CRM records, and collaborates with sales and marketing teams. It also requires staying informed about AI, industry trends, and competitors while meeting lead-generation targets.

Handles moderately complex to complex workers compensation claims from investigation through resolution. Responsibilities include determining coverage, liability, compensability, reserves, and damages; negotiating settlements; coordinating litigation; engaging experts; referring claims for subrogation or investigation; and attending legal proceedings. Provides technical guidance, mentorship, quality review participation, and support with caseload management and claim team activities.

Manages insurance defense litigation teams and an individual caseload, oversees case assignments, conducts file audits, develops litigation strategies, improves legal operations, and supports compliance. The role also involves managing relationships with claims and business partners, hiring and developing attorneys, mentoring team members, and ensuring high-quality, ethical legal representation aligned with organizational goals.

Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate property and casualty coverage, and convert prospects into policyholders. The role includes paid training and licensing, customer relationship management, sales closing, and representing the Liberty Mutual brand. Employees work remotely on fixed weekday and weekend schedules and must maintain a professional home workspace with reliable wired internet.

Leads AI engineering and advanced analytics initiatives for AML and sanctions clients. Develops scalable data, visualization, and analytics solutions; validates data integrity, security, and compliance; identifies system linkages and optimization opportunities; manages client relationships and project execution; and mentors teams delivering innovative AI solutions.

Lead core banking modernization and business application transformation projects for clients. Analyze client needs, implement tailored software solutions, guide integrations, and improve operational efficiency. Coach teams, solve complex problems using systems thinking, validate project outcomes, manage stakeholders, and provide strategic advice. Promote innovative technologies and practices while ensuring deliverables align with client objectives and industry standards.

Supports entrepreneurial and privately owned business clients with corporate and multistate tax compliance, tax research, international tax planning, partnership and direct tax consulting, tax provisions, modeling, and audit-related activities. The Associate collaborates on client engagements, prepares tax documents, uses data analytics and AI-enabled tools, and develops technical knowledge while building client relationships. Business-level Japanese and English fluency is required, along with an accounting degree and CPA exam eligibility.

Lead and build Hex’s western Enterprise Account Executive team. Recruit, hire, onboard, coach, and retain sellers while establishing performance rhythms, improving enterprise deal execution, and managing complex sales cycles. Partner with RevOps, SDR, Marketing, and Product on territory strategy, positioning, lead quality, and sales tooling. Build executive relationships and help shape go-to-market strategy for large organizations. Travel is required as needed for customer meetings, QBRs, and team development.