Top Customer Success Jobs in Ann Arbor, MI

As a Certification Specialist, you will handle agency reporting, process move-ins and recertifications, manage resident accounts, and send out notices, while ensuring detail orientation and time management in a deadline-driven environment.

The Geospatial Implementation Specialist will implement the Geonexus Integration Platform (GIP) for clients, guiding them through workshops, configuration, training, and user support. Responsibilities include setting up system environments, troubleshooting integration issues, and ensuring successful product adoption.

The Renewals Specialist manages the contract renewal process, ensuring client satisfaction and communication. Responsibilities include contract oversight, analyzing performance data, collaborating with teams for upselling, and maintaining accurate documentation.

As a Charge Entry Specialist, you'll be responsible for auditing encounters, accurate data entry for insurance, notifying trend issues, and ensuring compliance with billing regulations. The role requires familiarity with coding standards and practice management software to post encounters accurately and timely.

The Charge Entry Specialist is responsible for auditing encounters, ensuring accurate insurance demographic entry, notifying of data trends, maintaining knowledge of coding and compliance issues, and the timely posting of submitted encounters.

The AR Specialist will manage accounts receivable by resolving new and aged accounts, analyzing payment resolutions, maintaining quality and productivity standards, handling claim data and coding concerns, and preparing appeal letters for denials, while serving as a resource to the team.

The Specialist, Revenue Cycle ensures optimal billing reimbursements for inpatient and outpatient accounts. Responsibilities include customer service, cash application processes, denial management, claims submission, and investigating delinquent accounts while liaising between departments and third-party payers.

The Senior Specialist, Revenue Cycle provides financial, clerical, and administrative support to ensure timely reimbursement of hospital and physician claims. Responsibilities include managing accounts receivable, training staff, performing data analysis, and maintaining compliance with regulatory requirements. This role also requires excellent communication skills and the ability to handle escalated issues.

The Specialist, Revenue Cycle ensures optimal reimbursement for hospital billing and provides customer service for billing inquiries. Responsibilities include claims submissions, account reviews, collaborations with third-party payers, cash application, and resolving patient accounts.

The Lockbox Remittance Specialist handles the servicing of lockbox clients, preparing and processing mailed payments for deposit. Duties include sorting incoming mail, ensuring accuracy of data entry, balancing documentation, and maintaining confidentiality of client information, while also supporting team members as needed.

The Relationship Specialist will build and nurture relationships with current and prospective customers, focusing on providing financing solutions for independent auto dealers. This role involves attracting new business and balancing revenue growth with risk management while enhancing customer relationships.