Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Lead day-to-day operations, drive team performance through KPIs, partner cross-functionally to remove operational gaps, optimize workflows, support change management, use data to inform strategy, coach supervisors and specialists, ensure compliance and member safety, and escalate/resolve complex issues while handling sensitive information per HIPAA.

Lead product for advisor experience, owning AI Chat, cost-to-value modeling, and a new advisor mobile app. Ship weekly enhancements, run customer research, write PRDs, QA, grow and lead the advisor team, and deliver selling and marketing tools that help advisors book more business.

Manage and grow client relationships, serve as primary point of contact for strategic accounts, drive revenue retention and expansion, coordinate cross-functional teams to meet client needs, and report on account performance and forecasts.

Design, build, and operate an enterprise AI platform: automate provisioning with IaC, deploy zero-downtime cloud services, enforce security and observability, review code, mentor engineers, and participate in 24/7 on-call rotation.

Build and scale simulation infrastructure and test frameworks to validate autonomous driving systems at large scale. Design metrics and test sets for KPIs, automate and improve test tooling and data quality, collaborate across teams, troubleshoot system-level issues, and mentor junior engineers.

Own product roadmaps and execution for fintech products; gather customer insight, define requirements, collaborate with engineering and operations, drive launches, measure performance, and iterate to deliver business value.

Develop and deliver training programs and e-learning for electron microscopy and analytical instruments. Create learning paths, deliver classroom and virtual instruction, work with cross-functional teams, track progress via skills-passport, and travel to deliver training and customer support.

The Support Specialist ensures technical delivery for digital news platforms, resolves issues, leverages AI tools, and supports multiple television markets in operations.

Support onboarding, activation, and integration of Amazon/Walmart accounts; assist CSMs with campaign strategy and optimization; monitor performance, deliver dashboards and business reviews; surface actionable insights; support customer conversations and product adoption; collaborate cross-functionally to ensure executional excellence.

Serve as primary contact for assigned brokers and clients, coordinate internal teams to fulfill client requests, manage renewals and reporting, lead virtual and in-person meetings, and deliver excellent client service and cost-analysis.