Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Lead forecasting, budgeting, and financial modeling to support executive decision-making. Prepare management reports, variance analyses, and dashboards; partner with Accounting during close; improve forecasting and reporting processes; ensure data integrity and compliance; and present financial insights and recommendations to stakeholders and leadership.

Own and run the customer onboarding journey from post-sale through go-live and early adoption. Create implementation plans, remove blockers, coordinate cross-functional teams, drive time-to-value, ensure go-live readiness and handover to Customer Success, and improve onboarding processes.

Lead enterprise customer success for an AI-driven SOC product: drive value realization, manage account health and QBRs, scale success playbooks, optimize adoption and time-to-value, translate customer feedback into product requirements, and serve as a strategic advisor to customer security leaders.

The Customer Success Manager will manage post-launch relationships with enterprise customers, drive adoption and engagement, ensure renewals and upsells, and enhance customer value through collaboration with internal teams.

Verify and quality-check evaluation tasks for frontier AI models: confirm correct answers and evidence, spot and explain errors, apply skeptical verification, and communicate concise findings. Work remotely ~20 hours/week on a one-month contract (possible extension), meet delivery deadlines, and prioritize what needs deeper review versus quick resolution.

Build and own end-to-end backend systems for forecasting and agentic LLM research: design, deploy, monitor, debug, and harden features and pipelines (benchmarks, agents, production services). Prototype quickly, work with LLM APIs and coding agents, and collaborate with researchers to improve evaluation and forecasting tools.

Lead delivery of Data Management and Analytics projects, manage project health across scope, schedule, budget and risks, act as primary client contact, drive customer satisfaction, position additional work, and direct globally distributed teams using Agile and Waterfall methodologies.

Lead strategy and execution for Fenix's clean-cooking product portfolio: voice of the customer, product design and piloting, pricing, KPI frameworks, market research, UX/UI collaboration, create specs and prototypes, and train commercial staff. Work cross-functionally with engineering, operations and commercial teams and spend significant time with customers in the field.

Serve as a dedicated technical partner for strategic enterprise customers, owning complex technical investigations across integrations, observability, and detection systems. Provide executive communication during high-visibility incidents, drive root-cause resolution, build trust with senior security stakeholders, identify recurring risks and optimizations, and help scale Strategic Support through documentation and on-call participation.

Own strategy and execution for partner-driven revenue by building repeatable channel playbooks, driving co-sell pipeline and forecasting, enabling partner GTM, representing Pelago externally, and surfacing partner signals to Product, Sales, Clinical, and Marketing to scale partnerships and measurable partner-sourced revenue.

Build and support TimescaleDB Enterprise on‑prem deployment and management platform. Develop frontend tooling (React/TypeScript), backend services (Go), deployment automation (Ansible), and operational PostgreSQL tooling. Write tests across unit to end-to-end, collaborate with cross-functional teams, translate operational requirements into pragmatic product solutions, and iterate on reliability and usability.

Own and govern the end-to-end marketing tech stack and campaign operations: roadmap, integrations, tracking, tag management, data flows, and reporting. Build AI-powered automations and operational tooling, ensure data hygiene, and support ABM and PLG initiatives through signal and workflow design.