Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Lead pre-sales and post-sales technical engagements to help customers adopt Aiven's managed open-source services. Conduct proofs-of-concept, ensure customer stability and enablement, support sales processes, create technical content (blogs, webinars, talks), and travel up to 20% to build and maintain customer relationships.

Design and maintain industry-aligned curricula and program models for multiple learning tracks. Partner with coaches, operations, and external content providers to build scalable, learner-centered resources. Use data and learner feedback to iterate content, train coaches, run experiments to improve engagement, retention, and career outcomes.

Lead positioning, messaging, and influence campaigns to win federal buyers. Create high-quality long-form content, social engagement, events, and demand-generation funnels. Manage vendors, run rapid experiments with AI-native tooling, and own strategy and hands-on execution as the company's sole marketer to drive pipeline and credibility against large incumbents.

Provide post-sales technical support and troubleshooting for Fortanix platform; deploy, implement, upgrade, and optimize solutions; reproduce and qualify issues; perform root cause analysis; publish knowledge base content; collaborate with Development, Sales, and QA; and provide 24x7 on-call support as needed.

Lead multiple large-scale commercial glazing projects ($3M–$15M) from award to closeout. Manage client relationships, schedules, submittals, budgets, testing, and risk mitigation. Mentor junior PMs and coordinate fabrication, installation, and closeout to protect margins.

Lead operational strategy and execution for 700+ corporate oil-change shops, driving process improvement, labor modeling, training, loss prevention, claims reduction, and profitability. Build and develop cross-functional teams, partner with field and finance leaders, deploy data-driven operational programs, and continuously optimize systems, tools, and training to improve customer experience and unit economics.

Manage global accounting and reporting for a consolidated SaaS company: prepare financial statements, support audits, enhance internal controls, oversee journal entries and reconciliations, handle M&A and ASC 805 valuations, and lead equity accounting and staff support.

Provide exceptional customer support via email, chat, and phone; own issues end-to-end including diagnosis, resolution, and escalation; recreate and troubleshoot scenarios in test environments; deliver tailored solutions and meet productivity, satisfaction, and reliability goals.

Lead enterprise AI architecture strategy and roadmap; design scalable AI, data, and integration architectures; establish reusable frameworks, standards, and governance; drive platform and technology selection; ensure security, compliance, and responsible AI; partner with business leaders and mentor teams to deliver enterprise-scale AI solutions.

Manage, investigate, and resolve professional and general liability claims for Stanford Medicine. Oversee litigation strategy, retain and manage outside counsel, evaluate exposure, negotiate settlements, handle discovery, prepare reports, maintain reserves, and manage related cyber, construction, and property claims. Present high-exposure cases to leadership and support risk management education.