Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Provide technical customer support for FOSSA's SaaS platform: manage new ticket queue and backlog, communicate updates to customers, collaborate with product and engineering, improve AI ticket-deflection and documentation, write/maintain scripts, and occasionally represent the company at events.

Own account expansion and renewals within an existing customer base. Build executive relationships, partner with Customer Success to identify upsell opportunities, negotiate pricing and contracts, manage HubSpot opportunity records, and ensure timely renewals. Responsible for quarterly goals across expansion and renewal motions.

Lead strategy, commercialization, go-to-market planning, roadmap and lifecycle for an assigned health IT solution portfolio. Manage financial planning, build business cases, drive customer and partner relations, ensure regulatory alignment, collaborate cross-functionally, recruit and lead teams, and partner with Data & Analytics to create commercial solutions.

The Client Success Manager will manage client relationships, onboard new users to polling tools, resolve issues, and track client feedback while collaborating with internal teams to enhance product offerings in a politically engaged environment.

Lead on-the-ground growth and community strategies for Ghanaian diaspora in the US/Canada. Travel to events, build partnerships, run user-acquisition campaigns, provide market insights to Product and Marketing, and serve as LemFi brand ambassador to drive measurable user growth.

Manage month-end and quarter-end close with external accounting partners, ensure accurate US GAAP financials, oversee AP/expenses/vendor onboarding and controls, lead automation/AI and ERP initiatives, support audit and tax readiness, and partner cross-functionally on finance, legal, IT, and M&A-related projects.

Enterprise Account Executive responsible for driving growth of ElevenProductions across North America. Build and manage new accounts in Media & Entertainment, publishing, and gaming; expand service-provider partnerships; collaborate with customer success and solutions engineering to onboard and grow accounts; serve as trusted advisor for large customers deploying ElevenLabs AI audio technology.

The role involves developing scalable safety infrastructure, APIs, and monitoring systems while collaborating with ML engineers to integrate AI models into production.

Support finance operations including AP/AR, prepare and audit monthly customer invoices in Xero and Facturama, process vendor bills, perform account reconciliations and aging analyses, produce ad-hoc reports, coordinate vendor onboarding, respond finance inquiries, and document and improve AP/AR processes.

The Regional Sales Manager will develop new business opportunities, manage client relationships, and drive revenue growth in the manufacturing and logistics sectors.

Manage enrollment outcomes for clients, oversee an on/offshore team, drive operational excellence through metrics and reporting, and improve workflows by collaborating with engineering and product teams.