Top Tech Jobs & Startup Jobs in Albuquerque, NM

Manage top-of-funnel lead lifecycle: convert inbound MQLs, execute multi-channel outbound prospecting, qualify prospects, book meetings for Sales, maintain Salesforce data, and collaborate with Marketing to improve messaging and campaign effectiveness.

Provides Tier 1 technical and procedural support through phone, email, and chat. Diagnoses hardware and software issues, researches solutions, documents interactions and resolutions, routes requests, escalates urgent or complex problems, and stays current on system updates. The role also assists senior IT staff and requires strong communication, problem-solving, attention to detail, Windows 11 and Microsoft 365 knowledge, and reliable high-speed internet for remote work.

Partner with Account Executives throughout the sales cycle by scoping technical requirements, validating prospect data, developing analyses, delivering product demonstrations, and presenting findings to technical and executive audiences. The role requires strong data fluency, quantitative analysis, communication, and cross-functional collaboration with sales, customer success, and product teams. Experience with retail or CPG data is preferred.

Administer and optimize enterprise Windows and Linux infrastructure, virtualization, cloud platforms, networks, storage, security, endpoints, identity systems, and disaster recovery. Monitor performance, resolve infrastructure issues, maintain compliance controls, document systems, support technical escalations, and lead upgrades, migrations, and deployments. The role requires independent management of complex environments and strong communication with technical and non-technical stakeholders.

Leads cross-product marketing for One Identity’s identity-security portfolio. Develops unified positioning, messaging, segmentation, solution content, sales enablement, competitive intelligence, campaigns, events, and marketing strategies. Partners globally with product management, sales, field marketing, agencies, customers, analysts, and partners to strengthen branding, generate pipeline, and achieve business targets.

Own full-stack features for Techstars OS from data ingestion and APIs through React interfaces and production delivery. Build AI-native search, retrieval, and assistive workflows using founder and portfolio data. Lead migration and retirement of legacy tools, develop data pipelines, improve testing and CI/CD, and provide architectural guidance. The role requires strong autonomy, written communication, and end-to-end ownership across cloud infrastructure and product development.

Leads the company’s AI governance program by developing frameworks, policies, controls, inventories, approval processes, and monitoring for AI and LLM tools. Partners with security, engineering, IT operations, risk, legal, and compliance teams to manage AI risks, third-party due diligence, data protection, regulatory compliance, audits, training, and responsible AI adoption. Tracks emerging regulations and standards while measuring program effectiveness and driving continuous improvement.

Support clients adopting Microsoft technologies through stakeholder assessments, change plans, communications, training, sponsor engagement, champion networks, and reinforcement programs. Facilitate workshops and enablement sessions, translate technical capabilities into business use cases, identify adoption risks, measure success using usage data and feedback, and create guides, FAQs, training content, and playbooks. Collaborate with project managers, technical consultants, architects, and client teams while contributing to change management methods and best practices.

Develop and maintain a Ruby on Rails EHR platform across front-end and back-end layers. Resolve production defects, build features, optimize SQL queries, write automated tests, participate in Agile delivery, and follow secure development practices for PHI. Collaborate with product, QA, and engineering teams while using AI-assisted development tools. Healthcare, EHR, interoperability, HIPAA, pharmacy workflow, CI/CD, and modern front-end experience are required or preferred.

Provides frontline customer support for ACD software through phone, email, and chat. Troubleshoots and reproduces software issues, guides customers through solutions, documents cases in support platforms, manages escalations, and maintains customer communication through resolution. Partners with Product and Technology teams, identifies recurring issues, supports knowledge improvements, and participates in training. The role is fully remote and requires reliable attendance during assigned support hours.