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We help people secure their future and protect the ones they love.
The Role
Provides technical leadership for benefits enrollment technology initiatives, including partner assessments, group benefits integrations, platform-fit evaluations, testing schedules, production approvals, and implementation delivery. Manages relationships with enrollment technology partners, presents recommendations to steering committees, identifies technical capabilities and limitations, and serves as an internal subject matter expert supporting cross-functional business and IT teams.
Summary Generated by Built In
The Opportunity
MassMutual Worksite has an exciting opportunity for an experienced Benefits Administration/Enrollment Technology professional to join our team to provide technical leadership to high priority or special projects undertaken by the area. Additionally, conduct technical studies and evaluations of business area requirements and make recommendations appropriate technological alternatives to clients, benefits brokers and Worksite management. Evaluate new technology developments and evolving business requirements to drive additional enhancement recommendations. Advise changes to enhance scalability. Provide high level specialized technical support and consultation to business and IT management. Provide in-depth technical and business knowledge to ensure efficient design, programming and implementation of technology platforms.
The Team
The Worksite Insurance business is growing as we aim to reach middle class workers in support of the company's vision to provide financial well-being to all Americans. Worksite has achieved success in recent years distributing our Group Voluntary and Executive products through our multi-channel distribution relationships. In addition to your team members, you will work closely with members of the Enrollment Platform Solutions, Data Transformation, New Business Implementation and Account Management teams.
The Impact:
As the Partner Solutions Consultant, you will develop and manage relationships with enrollment technology companies who compliment MassMutual's values and winning ways, and will ensure MassMutual is always working with best in class technology partners who share our team's mission to build industry leading enrollment experiences to help people secure their future and protect the ones they love. Your responsibilities will include but are not limited to the following:
The Minimum Qualifications
The Ideal Qualifications
Candidates residing within 50 miles of a MassMutual office will be expected to work a Hybrid schedule of 3 days a week in the office
What to Expect as Part of MassMutual and the Team
#LI-RS1
#LI-Remote
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $124,800-$163,800
MassMutual Worksite has an exciting opportunity for an experienced Benefits Administration/Enrollment Technology professional to join our team to provide technical leadership to high priority or special projects undertaken by the area. Additionally, conduct technical studies and evaluations of business area requirements and make recommendations appropriate technological alternatives to clients, benefits brokers and Worksite management. Evaluate new technology developments and evolving business requirements to drive additional enhancement recommendations. Advise changes to enhance scalability. Provide high level specialized technical support and consultation to business and IT management. Provide in-depth technical and business knowledge to ensure efficient design, programming and implementation of technology platforms.
The Team
The Worksite Insurance business is growing as we aim to reach middle class workers in support of the company's vision to provide financial well-being to all Americans. Worksite has achieved success in recent years distributing our Group Voluntary and Executive products through our multi-channel distribution relationships. In addition to your team members, you will work closely with members of the Enrollment Platform Solutions, Data Transformation, New Business Implementation and Account Management teams.
The Impact:
As the Partner Solutions Consultant, you will develop and manage relationships with enrollment technology companies who compliment MassMutual's values and winning ways, and will ensure MassMutual is always working with best in class technology partners who share our team's mission to build industry leading enrollment experiences to help people secure their future and protect the ones they love. Your responsibilities will include but are not limited to the following:
- Integrate group benefits products with approved TPE technology ; supporting best practices that drive quality & participation consistent with the objectives set across the value chain; and manages development and testing schedule/timeline;
- Conduct technical assessments of new integration requests, including the evaluation of potential benefits technology partners against key criteria to reach decisions on platform fit
- Identify capabilities & limitations of all new and existing benefits technology partners and works to establish the best technical solution that will support the enrollment needs or our external stakeholder
- Present findings and makes recommendations to the Steering Committee for final approval
- Project lead working with the technical teams of approved companies to ensure on-time delivery and In Good Order tools and capabilities; ensures that all work is signed off by internal stakeholders before approving for production
- Serve as the internal enrollment technology subject matter expert providing support to teams across the business
The Minimum Qualifications
- High School Diploma
- 7+ years of Group benefits experience with a focus on partner relationship management and/or technical experience
- 2+ years' experience with enrollment platform technology and processes, product integrations, file formats, audit and test file feeds
The Ideal Qualifications
- Advanced knowledge of Voluntary Worksite products & offerings
- Ability to focus on strategic goals and development without losing sight of day-to-day needs and complexities.
- Successfully influence and navigate a matrixed organization; Be the arbiter of different points of view to reach decisions on requirements and delivery approach and timelines
- General understanding and experience in using Salesforce integrations to support overall value stream from Customer Onboarding thought Enrollment file processing.
- Demonstrated ability to work cross-functionally to reconcile competing priorities while meeting organizational objectives
- Advanced written and verbal communications skills including the ability to communicate with technical and non-technical audiences
- Decision making based on sound financial principles and knows when to engage with others to inform the decision (e.g. manager, peers, customers)
- Demonstrates forward thinking; looking ahead to anticipate problems, and considers future impact of actions
Candidates residing within 50 miles of a MassMutual office will be expected to work a Hybrid schedule of 3 days a week in the office
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Enrollment Technology teams
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-RS1
#LI-Remote
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $124,800-$163,800
Skills Required
- High School Diploma
- 7+ years of group benefits experience focused on partner relationship management and/or technical experience
- 2+ years of experience with enrollment platform technology and processes, product integrations, file formats, audit, and test file feeds
- Advanced knowledge of voluntary worksite products and offerings
- Ability to focus on strategic goals while managing day-to-day needs and complexities
- Ability to influence and navigate a matrixed organization and resolve differing perspectives on requirements, delivery approaches, and timelines
- General understanding and experience using Salesforce integrations across customer onboarding and enrollment file processing
- Ability to work cross-functionally to reconcile competing priorities while meeting organizational objectives
- Advanced written and verbal communication skills for technical and non-technical audiences
- Decision-making based on sound financial principles and judgment about when to engage stakeholders
- Forward-thinking ability to anticipate problems and consider future impacts
MassMutual Compensation & Benefits Highlights
How does MassMutual ensure its pay and bonus plans are competitive?
MassMutual supports competitive compensation through salary and bonus opportunities, retirement contributions, pay transparency practices and a broad benefits package that adds value beyond base pay. The company also uses long-running pay equity reviews and employee feedback to evaluate whether rewards are supporting employees across roles and life stages.
- Competitive pay and bonus opportunities: MassMutual describes its total rewards approach as holistic and flexible, with competitive salaries and bonuses designed to support employees’ financial well-being. Employees also point to compensation as part of the value proposition, with one sales assistant citing “great benefits and lots of flexibility,” and another employee describing the company’s “good leadership and benefits.”
- Retirement and financial benefits: MassMutual provides a 401(k) benefit of up to 10% of eligible compensation, including a 5% company match and a 5% annual company contribution. The company also treats eligible student loan payments like 401(k) contributions for matching purposes and begins monthly retirement healthcare account contributions for employees starting at age 45.
- Pay transparency and pay equity: MassMutual posts salary ranges in most job postings and has used an independent HR risk management firm to conduct annual adjusted pay gap reviews for 17 years. That approach connects compensation competitiveness with equity and accountability across the employee experience.
- Benefits as part of total rewards: MassMutual’s compensation includes health, dental and mental health benefits, caregiver leave, parental leave, bereavement leave, paid volunteer time, flexible holidays and a Well-Being Wallet of up to $1,250 annually. A head of human resources said, “It’s not about industry standards — it’s about supporting all employees’ well-being in ways that are meaningful to them.”
- External signals:
- Benefits value: Employees on external review sites regularly highlight benefits as a strength, with reviews calling out “excellent benefits,” “great benefits” and a “great benefits package.” (Glassdoor; Indeed)
- Compensation and retention: Employees surveyed on external review sites rate MassMutual’s perks and benefits an A-, with 100% saying perks and benefits play a role in staying at the company. (Comparably)
- Financial stability: MassMutual reported more than $10 billion in insurance and annuity benefits paid in 2025 and total adjusted capital above $34 billion, reinforcing the company’s long-term financial foundation. (MassMutual 2025 Annual Report)
Bottom line: MassMutual supports competitive pay through salary and bonus opportunities, strong retirement contributions, pay transparency, recurring pay equity reviews and benefits designed to support employees’ financial, physical, mental and family well-being.
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The Company
What We Do
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together, we’re stronger.
Why Work With Us
MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We believe in capitalizing on the best of being together in our offices as well as personal flexibility. Our workplace philosophy puts office collaboration first, combined with flexibility to work remotely.
Typical time on-site:
3 days a week
