Workplace Technology Lead - New York

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.

• We lean in: ownership over titles, outcomes over intentions.

• We fight for excellence: high standards, direct, ego-free feedback.

• We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and compounding over time.

The Workplace Technology Lead owns everything technical a person touches when they walk into the office — onboarding, hardware, AV, cabling, and physical-security infrastructure — with Workplace Technology Staff supporting as the site scales, and works alongside the EAs, Workspace, Office Managers, and Brand/Events teams.

One Lead per major site (Stockholm, London, New York, Sydney, Denver); they share playbooks and cover for one another. This role owns New York.

What You'll Be Doing

• Own New York's workplace technology end to end — the day-to-day experience for staff and guests. Lead the Workplace Technology Staff where the site has them; do the work yourself and build the team where it doesn't.

• Run the technology side of new-hire onboarding on the ground: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to Legora's tools — Workplace handles the desk and space.

• Own the AV and conferencing estate — meeting rooms, all-hands, and event AV.

• Inside Workplace’s office buildouts, program-manage the physical systems — cameras, badge / access-control, and structured cabling: oversee installers, hold vendors to Legora’s standards and acceptance tests, and make sure each is installed correctly, comes up on the network, and stays available. Workplace owns the buildout; you own that the tech works; Security owns access policy and monitoring.

• Manage the local hardware lifecycle — provisioning, stock, repairs, returns — and be the site’s top escalation point above first-line support.

• Resolve local requests through Legora’s shared service desk, working to common SLAs with automated routing.

• Oversee the site’s technology spend — AV, hardware, and IT / AV vendors — forecasting with Finance and feeding the overall site budget that Workplace owns.

Who You Are

• 6+ years across IT / workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end — you're comfortable owning a site.

• Ready to incubate a site — happy to start as the sole technologist and build the team as the office grows.

• A program manager at heart — you can scope a fit-out, keep installers, vendors, and timelines on track, and own a budget and forecast spend without drama.

• Hands-on and present — this is a five-days-on-site role (you can't stage a new hire's desk or recover a dropped meeting room remotely), and you like being the person on the floor who makes the space work.

• A calm partner and — where there’s a team — a steady manager who develops people; you're the point of contact when an event or VIP visit depends on the tech.

• Standards-minded and ambitious — you want your site to set the bar the others copy, and you keep the next buildout cleaner than the last.

Nice To Have

• AV and conferencing at scale — room design, signal flow, and acceptance testing (Neat, Zoom Rooms).

• Technical program management of physical installs — structured / low-voltage cabling and commissioning of building systems.

• Physical-security infrastructure — badge / access-control and camera / CCTV (e.g. Verkada): keeping it installed, networked, and available, and coordinating installers.

• Office network fundamentals — Meraki and the local network spine, working with the IT Systems team.

• Endpoint and onboarding logistics — macOS provisioning, Jamf / Apple Business Manager, and staging hardware for new hires.

• Comfortable running support through an ITSM / service-desk platform and adopting AI-assisted, agentic automation — we run an AI-native ITSM (Serval), and exposure to tools like ServiceNow, Jira Service Management, or Freshservice transfers well.

• Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, and 1Password.

*Please note that due to summer holidays, our response times may be a little longer than usual. We'll be reviewing applications from late July/early August. Thank you for your patience!

• Global collaboration: Partner with teams and clients across Europe, APAC, and North America.

• Competitive package: Comprehensive salary, benefits, and tools for success.

• Meaningful work: Your efforts shape how thousands of lawyers use AI daily.

• In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.

• Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
  Medical, Dental & Vision

  • Multiple medical plan options through Aetna and Kaiser Permanente

  • HSA or Healthcare FSA (based on plan selection)

  • Dental plans via MetLife

  • Vision plans via Vision Care

  Family Support

  • Generous parental leave

  • Free access to Maven Clinic

  • Dependent Care FSA

  • Free One Medical membership for employees and dependents

  Additional Perks

  • Pre-tax commuter benefits

  • Life Insurance + STD/LTD

  • 401(K) with generous company match

  • Unlimited PTO

  • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.