Latent builds robust, reliable medical intelligence that helps health systems get patients on therapy faster. We’re growing quickly—from a shared 4,000 sq ft space to our own ~12,000 sq ft HQ—and we need a hands-on Workplace Manager to own the office end-to-end and run the rituals that keep our team connected and moving fast.
You’ll operate as an operator + host + program runner: keep the space humming, stand up simple processes, and deliver high-signal, low-overhead moments (all-hands, lunches, offsites, recognition) that make hard weeks fun.
Outcomes you’ll ownAlways-ready office: Doors open, desks available, AV works, snacks stocked, guests welcomed—every day.
Smooth move-in & scale-up: Seamless build-out and migration to our new HQ; vendor programs stood up and humming.
Reliable rituals: All-hands, lunches, birthdays, and team events run on time with clear owners and clean AV.
Lightweight ops systems: Simple playbooks and trackers (facilities, vendors, supplies, visitors, IT-lite, reimbursements) that reduce chaos week over week.
High morale signals: People feel seen and supported; wins and milestones are recognized consistently.
Space & Facilities
Own day-to-day HQ operations (access/badging, front-of-house, visitors, mail/shipments, seating, safety).
Stand up/lead vendors: janitorial, food/beverage, plants, security, handyman, AV, coffee/water, waste/e-waste.
Manage the office move: timeline, punch list, vendors, furniture, labeling, day-of execution, decommission.
Keep an office run-sheet and rolling 90-day facilities plan (repairs, refreshes, supplies, budgets).
Track space utilization; adjust seating and phone-booth etiquette as we grow.
Programs & Team Activities
Own monthly all-hands: agenda wrangling, slide prep support, room/AV, recording, follow-ups.
Run a recognition cadence (wins of the week, anniversaries, birthdays) and a lean internal update (e.g., monthly pulse or #latents-wins).
Plan team moments: monthly socials, customer celebration dinners, seasonal/holiday events, investor/open-house nights.
Coordinate offsites/retreats (venue, travel holds, agendas, activities) with owners across teams.
Launch Lunch & Learn and onboarding coffee-buddies to spread institutional knowledge.
Lightweight Internal Ops
Stand up basic IT-lite workflows (new-hire desk setup, peripherals, label/asset log) until a full-time IT hire.
Own everyday procurement & reimbursements (cards, receipts, simple trackers) and keep spend tidy with Finance.
Maintain a living knowledge base (office guide, vendor contacts, how-tos) so anyone can self-serve.
Partner with People/Ops on onboarding (first-day schedule, swag, desk, access, welcome lunch).
2+ years in workplace/office management at a high-growth startup (multi-vendor coordination, daily facilities ops).
Strong event/program chops: you’ve produced all-hands, socials, or offsites with clean AV and happy attendees.
Vendor & budget management; comfort negotiating scope, SLAs, and simple contracts.
Tools: Google Workspace, Slack, basic spreadsheets; AV familiarity (screen share, mics, recording).
Nice-to-have: office move/build-out experience; light IT coordination; prior People/Engagement partnership.
Top Skills
What We Do
Latent is redefining medication access through clinical AI, partnering with leading health systems to streamline prior authorizations, 340B compliance, and appeals. By optimizing pharmacy workflows and enabling centralization, Latent accelerates time-to-therapy for patients, supports scalable pharmacy expansion, and reduces administrative burdens on staff. Learn more about our mission at www.latenthealth.com/.
