Workplace Experience Specialist

Posted An Hour Ago
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Nashville, TN, USA
In-Office
25-34 Annually
Mid level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Unlock the potential of the physical economy.
The Role
Manage day-to-day workplace operations for the Nashville office including facilities, vendors, security access, safety and emergency response, service ticket resolution, snack/beverage vendor management, business continuity and space planning, and in-person/virtual employee events. Collaborate with HR and other teams on projects to enhance employee experience and support office moves and workplace initiatives.
Summary Generated by Built In

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

We are looking for an outstanding Workplace Experience Specialist to help keep our office running smoothly, and create innovative ways for our employees to connect and collaborate. This is an “in-office” position, 5 days a week.

This role is based out of our Nashville Office and reports to the Senior Workplace Experience Manager. In this role, you would oversee the day-to-day workplace operations and be a culture champion through the implementation of employee recognition programs and creative virtual and in-person events for employee connection. You will also have the opportunity to assist with projects that impact both the entire workplace and the company.

This position requires a high level of customer service, project management skills, collaboration, and transparency. We are seeking someone who is creative, organized, and obsessed with the workplace experience.

What You'll Do:
    • Facilities Management: building, vendors, HVAC, janitorial, utilities, domestic and international label creation, maintenance, and deliveries.
    • Safety: Help lead the Emergency Response Team and assist with training and real-life incidents.
    • Security: Own day to day aspects of physical security access, badging, and maintenance;
    • Service: Ensure we are providing the best experience for clients, guests, employees, and candidates by taking ownership, problem-solving, and responding to HappyFox tickets in a timely manner.
    • Snacks/beverages: tracking budgets, driving vendor improvements and consistently introducing diversified product/brand offerings.
    • Business Continuity: Engage with business units to plan, coordinate, and execute office moves, adds, & changes. Workstation space planning through software and data upkeep.
    • Employee Experience: In-house and Virtual event creation and set-up (All-Hands, Team onsites,, Happy Hours, Team Building Events etc.)
    • Interdepartmental Collaboration: Collaborate with other departments such as HR, Diversity & Inclusion, Engineering, Accounting, and Sales on special projects to deliver the best employee experience and a successful workplace.
What We're Looking For:
  • 3 years of hands-on workplace management or lead experience
  • Ability to operate seamlessly in a fast-paced, ever-changing environment.
  • Self-starter, proactive; works with a sense of urgency and handles self with minimal supervision
  • Ability to project manage, prioritize, and organize work
  • Ability to establish and maintain cooperative working relationships with all levels of the business
  • Excellent interpersonal communication, customer service and writing skills
  • Google Suite, Slack, HappyFox, Glean experience is helpful.

Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting
Motive Perks & Benefits
The base compensation range for this role is:
$25$34 USD

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

Skills Required

  • 3 years of hands-on workplace management or lead experience
  • In-office, 5 days a week (must work on-site)
  • Authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations
  • Experience or responsibility for facilities management (building, vendors, HVAC, janitorial, utilities)
  • Ability to project manage, prioritize, and organize work
  • Excellent interpersonal communication, customer service, and writing skills
  • Self-starter, proactive, works with minimal supervision
  • Experience with Google Suite, Slack, HappyFox, Glean

What the Team is Saying

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The Company
HQ: San Francisco, CA
4,000 Employees
Year Founded: 2013

What We Do

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery. Visit gomotive.com to learn more.

Why Work With Us

We work hard, with humility and we see our efforts rewarded in tangible ways every day. At Motive, you’ll have the chance to make a difference for the drivers who keep our world moving. We trust each other to do great work because together we can achieve collective goals that reach beyond the physical economy.

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