Motive
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Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Leads a team of Strategic Account Executives selling SaaS solutions to large enterprise customers. Responsibilities include hiring, coaching, enablement, account and territory planning, pipeline reviews, forecasting, CRM adoption, revenue target achievement, and direct support on high-priority deals. The role collaborates cross-functionally with Sales Development, Sales Engineering, Product, Marketing, Customer Success, Legal, and Sales Operations to drive strategic sales growth.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Build and maintain GTM data pipelines, marts, semantic models, and dashboards supporting headcount planning, quota attainment, pipeline, and sales effectiveness. Partner with GTM analysts and stakeholders to establish trusted metrics, document data systems, enable self-service analytics, and develop AI-powered natural-language data tools. Translate complex data concepts for executives and engineers while advancing the GTM data roadmap.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Manage customer retention, renewal, cancellation, and account-change conversations for SMB customers. Conduct discovery to identify root causes, recommend customer-centered solutions such as right-sizing or renewal options, negotiate contracts, coordinate issue resolution, and maintain accurate account records. The role requires strong communication, empathy, problem-solving, negotiation, objection handling, and CRM proficiency in a high-volume SaaS environment.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Leads Motive’s Mid-Market New Logo sales organization, owning segment strategy, bookings, revenue, pipeline, forecasting, productivity, and performance. Builds a scalable sales motion; leads and develops sales managers and account executives; establishes operating cadence, territory planning, qualification, and forecasting practices; partners cross-functionally to improve conversion and customer outcomes; and serves as an executive sponsor for strategic prospects and customers.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead Motive’s global SMB inside sales and account management organization. Drive AI-enabled digital transformation, automate customer lifecycle workflows, reduce controllable churn, improve renewals, increase cross-sell and customer account value, and modernize high-volume go-to-market operations. The role oversees distributed teams, uses analytics to improve retention and forecasting, partners with Product and Marketing on product-led growth, and explores customer-base monetization and strategic partnerships.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Leads Motive’s internal communications strategy, narrative, and cadence across company-wide forums, executive messaging, video, Slack, intranet, email, and other channels. Advises executives, supports crisis and change communications, aligns internal and external messaging, measures employee sentiment, and improves engagement programs. The role also partners with Corporate Communications, Legal, and People teams and mentors communications talent while remaining an individual contributor.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Leads Motive’s global security compliance, privacy, risk, audit, customer trust, and AI governance functions. Builds integrated controls across ISO, SOC, PCI DSS, FedRAMP, GDPR, and related frameworks; manages audits, privacy operations, international regulatory readiness, customer security reviews, policies, training, and human risk. The role also establishes AI-first automation, AI governance, and a path to FedRAMP while leading a distributed team and partnering across Legal, Engineering, Product, IT, Finance, Sales, and Customer Success.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead hardware and embedded security for Motive devices: establish secure-by-default baselines (boot chain, firmware, FOTA, manufacturing), perform threat modeling and architecture reviews, define security requirements, drive remediation with hardware teams, and build scalable security components and automation across device lifecycle and cloud-connected infrastructure.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Research and analyze vehicle network signals, OEM telematics data, wiring diagrams, and field logs to expand vehicle telemetry coverage. Capture and interpret vehicle network data using live debugging, log analysis, scraping, reverse engineering, and custom scripts. Validate solutions on vehicles and at customer locations, document findings, and collaborate with global engineering and product teams to support new telematics capabilities.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead hardware and embedded security across Motive devices and connected cloud infrastructure. Build security baselines for boot chains, firmware, FOTA, manufacturing, and device lifecycles. Partner with hardware engineering to prioritize and remediate findings, conduct architecture reviews, threat modeling, and security testing, and define security requirements for platforms, interfaces, debug capabilities, provisioning, and lifecycle controls.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead hardware and embedded security across Motive devices, including secure boot, firmware, FOTA, manufacturing, threat modeling, architecture reviews, and lifecycle risk management. Partner with hardware and engineering teams to define security requirements, validate controls, remediate findings, and build secure-by-default components. Address hardware, IoT, cloud, runtime, supply chain, and application security across device lifecycles.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
The Technical Support Engineer manages technical support cases, communicates with customers, performs data analysis, and resolves support issues, while also mentoring junior engineers.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Build and maintain scalable GTM data pipelines, marts, semantic models, and dashboards supporting headcount planning, quota attainment, pipeline analytics, and sales effectiveness. Partner with GTM analysts and stakeholders to define reliable metrics, document data products, enable business users, and develop AI-powered natural-language data tools. Translate complex technical concepts for executives and engineers while ensuring data quality and maintainability.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Build and manage Motive’s partner ecosystem across Mexico by recruiting resellers, distributors, systems integrators, and telematics providers. Drive partner-sourced pipeline and revenue through onboarding, enablement, co-selling, joint business planning, market mapping, and performance tracking. Serve as the Mexico sales team’s partner subject matter expert while coordinating with Legal, Marketing, Product, and Finance to ensure localized, compliant, and scalable offerings.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead Motive’s technical SEO program across audits, crawlability, indexation, rendering, architecture, international SEO, structured data, performance, and page launches. Partner with engineering, content, product marketing, and growth teams to prioritize fixes, improve rankings and conversions, manage localized sites, and define SEO requirements. Apply AI-assisted workflows, analyze crawl and search data, resolve duplication and cannibalization, and communicate technical recommendations to stakeholders.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
The Data Analyst II develops scalable dashboards and reports using HEX, Retool, and Salesforce; writes advanced SQL queries; analyzes trends and KPIs; ensures data accuracy and governance; and delivers automated reporting solutions. The role partners with Customer Support, Product, Services, Sales Engineering, data engineering, and BI teams to translate business needs into insights and support data-driven decisions.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Leads Tier 2 and Tier 3 Technical Support Engineering across multiple teams and customer segments. Owns staffing, performance, operating cadence, escalations, incident response, backlog health, support metrics, and organizational development. Partners with Product, Engineering, Sales, Customer Success, Support Operations, Workforce Management, and BI to improve supportability, tooling, reporting, customer outcomes, and operational scale. Manages managers and senior contributors while driving cross-functional programs and executive-level reporting.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Manage partner billing, invoicing, payments, purchase orders, forecasting, and approval workflows. Coordinate with external partners and internal Finance, Billing, and Partnerships teams to resolve billing issues. Maintain partnership financial data using SQL, Snowflake, and spreadsheets; support partner onboarding, define payout logic, and track revenue shares and payouts while ensuring accurate reporting and process compliance.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Own end-to-end onboarding for lower-segment customers, including discovery, configuration, training, troubleshooting, go-live, KPI tracking, and handoff. Deliver Spanish-language enablement remotely, manage implementation timelines and risks, configure integrations and product features, coordinate with Sales, Support, and Customer Success, and capture feedback to improve scalable implementation processes and customer adoption.
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Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Leads a team of 6–9 Strategic Customer Success Managers serving complex enterprise accounts. Owns retention, renewals, upsell and cross-sell targets, account strategy, success planning, forecasting, customer health, executive business reviews, and escalations. Develops customer success playbooks, advocates for client needs internally, builds executive relationships, and partners with Sales, Product, and Marketing to improve outcomes. Also oversees recruiting, career development, team performance, and change management.
