Workplace Experience Manager

At Prologis, we don’t just lead the industry—we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one—not just shaping the future of logistics but building what comes next.

Job Title:

Workplace Experience Manager

Company:

Prologis

A day in the life

Prologis is seeking a Workplace Experience Manager to support our San Francisco global corporate headquarters. This role is responsible for creating a best-in-class workplace experience that fosters connection, collaboration, and employee engagement. You will oversee all daily operations, administrative services, and facilities-related projects to ensure the office runs smoothly. We are looking for an organized individual who is calm under pressure, proactive, adaptable, and willing to roll up their sleeves to get the job done while maintaining a positive, solutions-oriented mindset. This person reports to SVP, Global Deployment & Operations, manages a local facilities team, and works closely with local cross-functional teams, including internal communications, IT, HR, and corporate security.

Key responsibilities include:

• Oversee the day-to-day office operations, ensuring an efficient and well-maintained environment that enables employees to do their best work. 

• Manage essential office services such as reception, security (card access system), maintenance, mail, kitchen, gym, supply room and shipping.

• Manage a 4-person office team, including team members from the Prologis Employees with Disabilities Program and partner with the agency to support the ongoing success of the office team.

• Monitor and enhance employee office experience by gathering feedback, identifying gaps and implementing improvements across services, spaces, and programming.

• Co-lead SF Activities Committee, driving the ideation, planning and execution for monthly office events and annual holiday parties.

• Coordinate with cross-functional teams to execute meetings and events, managing all onsite logistics including space setup, furniture reconfiguration and food/beverages.

• Partner with Internal Communications team to ensure office communications and experiences are aligned with Prologis’ global messaging and channels.

• Coordinate with the building engineer and external vendors on maintenance and service repairs including lighting, plumbing, key-card access/alarm system, janitorial, and office equipment.

• Oversee vendor performance to ensure all work meets quality requirements and that services are provided in a timely and cost-effective manner. 

• Oversee and support office renovation projects and all aspects of move management in partnership with IT and other departments, including internal space planning, seating assignments, and floor plan updates.

• Manage the office supplies, food and beverage ordering, and inventory.

• Lead emergency preparedness in close coordination with Head of Corporate Security and Internal Communications team, managing procedures, emergency response team readiness, employee training, and coordination of emergency drills (earthquake, fire, etc.).

• Lead vendor selection, contract negotiations, invoicing, and budgets.

Building blocks for success

Required:

• 5+ years of experience in office management or workplace experience

• 3+ years of project management experience

• 3+ years of experience managing a team

• Full time, in-office role Monday – Friday (8am-5pm) and some evenings / weekends, as needed around major events. This is not a remote position.

• Ability to regularly move office equipment, boxes, and other items (up to 25lbs), as needed for meetings and gatherings

• Demonstrated experience independently running projects from planning to delivery

• Expert knowledge of office management and operations including employee experience, office equipment, mailroom operations and maintenance

• Skilled at working with cross-functional teams and external vendors to successfully execute projects

• Strong understanding of vendor relationship management and the contract process

• Background in customer service or customer experience for internal stakeholders and business partners

• Problem solver with a solutions-oriented mindset

• Ability to manage and prioritize multiple competing tasks while being adaptable to changing business needs

Preferred:

• Bachelor’s degree in Facilities, Project Management, Business or equivalent experience

• Experience coordinating construction projects

• Experience planning, coordinating or supporting events

• Demonstrate willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed. Exercises sound judgment, creative thinking, and accountability for outcomes.

Hiring Salary Range of: $112,000 - $145,000. Salary and whole compensation package (bonus target) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

#LI-TA1

People First

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.

When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here.

As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.

All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time. 

All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type:

Full time

Location:

San Francisco, California

Additional Locations: