Project Manager, Workplace Experience (Based in San Francisco)

Reposted 2 Days Ago
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Folsom, CA, USA
In-Office
Mid level
eCommerce • Fashion
The Role
The Project Manager of Workplace Experience will execute workplace strategies, ensure alignment across functions, track progress, streamline processes, and enhance operational efficiency for Gap Inc.
Summary Generated by Built In
About the RoleThe Workplace Experience (WE) team shapes how employees connect to Gap Inc. through our spaces, services, and shared experiences. From our headquarters and hub locations to distribution centers, WE brings together facilities, food, travel, events, and workplace strategy to deliver a seamless and inspiring employee experience.
The Workplace Experience Project Manager will play a critical role in bridging strategy and execution across this diverse portfolio. This role will work directly with the Head of Workplace Experience and the WE Leadership Team (WELT) to drive alignment, streamline decision-making, and ensure successful delivery of key initiatives. The role requires a strong ability to manage complexity, connect cross-functional workstreams, and translate vision into disciplined execution. The ideal candidate brings a strategic mindset, strong project management expertise, and a bias toward action; someone who can operate at both a high level and in the details to help scale and evolve the workplace experience at Gap Inc.What You'll Do
  • Drive execution of Workplace Experience strategies and initiatives from concept-to-launch, implementing processes, systems, and tools that ensure alignment across functions, geographies, and workstreams.

  • Partner closely with the Head WE and WELT to translate vision into actionable plans, manage priorities, and track progress against key goals.

  • Act as a central connector across Workplace Experience functions, driving alignment on priorities, timelines, and dependencies while ensuring seamless execution across cross-functional initiatives.

  • Centralize project tracking, documentation, and communication through project management systems to ensure visibility, transparency, and consistency across initiatives.

  • Identify and implement opportunities to improve operational efficiency and elevate the workplace experience, connecting day-to-day operations with long-term strategy through insights and data.

  • Manage annual planning rhythms, including calendars, budgets, and key operational cadences across Workplace Experience in partnership with the Head of WE and admin support.

Who You Are
  • Exceptional communication, organizational, and stakeholder management skills, with the ability to translate complex, cross-functional work into clear, actionable plans and influence alignment across diverse partners.

  • Strong strategic and systems thinking; able to connect workplace operations, employee experience, and business goals while identifying dependencies, risks, and opportunities across multiple workstreams.

  • Proven project management expertise with the ability to plan, prioritize, and execute multiple complex initiatives simultaneously, balancing long-term strategy with detailed execution.

  • Demonstrated resourcefulness and problem-solving capability; navigates ambiguity and drives progress across competing priorities in a dynamic environment.

  • Experience leading through change, with the ability to drive clarity, alignment, and momentum across evolving strategies, initiatives, and ways of working.

  • Experience working in highly cross-functional environments, ideally within workplace, operations, real estate, hospitality, or related functions, with comfort supporting senior executives and leadership teams.

Skills Required

  • Exceptional communication, organizational, and stakeholder management skills
  • Strong strategic and systems thinking
  • Proven project management expertise
  • Demonstrated resourcefulness and problem-solving capability
  • Experience leading through change
  • Experience working in highly cross-functional environments
Am I A Good Fit?
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The Company
Bristol
11,000 Employees
Year Founded: 1969

What We Do

In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands. Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco. Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next. Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead. We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.

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