Workplace Experience Manager

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San Francisco, CA
In-Office
Big Data • Software
The Role

Affinity is a relationship intelligence platform that helps dealmakers find, manage, and close more deals by leveraging the power of their network. As we evolve how we work, we’re launching a Future of Work initiative to open hubs in select cities, enabling deeper connection through intentional coworking and in-person opportunities.

To support this, we’re hiring a Workplace Experience Manager—a high-impact, highly visible role embedded within our People team. You’ll be a key contributor to the strategies that drive engagement, connection, and operational excellence across the company. From leading our coworking hub rollout to ensuring every Affinian—whether remote or in-office—has a thoughtful and consistent workplace experience, you’ll play an integral part in shaping how we work and thrive together.

This role reports to the SVP of People and is based in our San Francisco hub.

What will I be doing?

  • Develop and execute a workplace strategy grounded in business needs, employee feedback, and evolving priorities.
  • Lead initiatives that foster in-person and remote connection, community, and engagement across the company.
  • Plan and execute internal events and experiences that reflect Affinity’s culture and values.
  • Oversee workplace design, space planning, and vendor management (property management, security, cleaning, etc.).
  • Manage and forecast the workplace experience budget, balancing operational needs and strategic investments.
  • Track and analyze key metrics to drive continuous improvement and data-informed decisions.
  • Partner cross-functionally (People, IT, department leads) to coordinate all onboarding logistics, ensuring timely setup, access, and resources for new hires.
  • Own the end-to-end onboarding experience, from new hire orientation to feedback loops, continuously enhancing program quality and consistency.
  • Serve as the central point of contact for onboarding, resolving issues and delivering a welcoming, high-quality experience for every new team member.
  • Act as a trusted advisor to leadership, championing workplace innovation and hybrid best practices across the organization.

Qualifications:

  • 5+ years of experience managing workplace programs, hybrid team operations, and employee experience initiatives—ideally within fast-paced, high-growth tech environments.
  • Strong cross-functional collaborator with the ability to build trust and influence at all levels—without relying on formal authority.
  • A bias for action and ability to execute in a fast-paced, ever-changing environment with limited guidance.
  • Proven ability to manage complex projects and competing priorities with mutilple stakeholders; strong organization and attention to detail.
  • Deep curiosity about team dynamics—you're eager to understand and support different working styles and cultural needs.
  • A passion for equity and inclusion—especially when it comes to designing experiences that support in-office and distributed employees.
  • Excellent communication skills, both written and verbal, with a keen eye for thoughtful, inclusive language.
  • Experience leading or supporting change management initiatives in fast-paced, evolving environments.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What you'll enjoy at Affinity:

  • We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients.
  • Health Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well-being.
  • Retirement Planning: We offer a 401(k) plan to help you plan for your future.
  • Learning & Development: We provide an annual education budget and a comprehensive L&D program.
  • Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness.
  • Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success.

Please note that the role compensation details below reflect the base salary only and do not include any equity or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job.  

A reasonable estimate of the current range is $106,785 - $133,000 USD Base. Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. 

About Affinity

With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed.

We use E-Verify

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

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The Company
HQ: San Francisco, California
299 Employees
Year Founded: 2014

What We Do

Affinity’s patented technology structures and analyzes millions of data points across emails, calendars, and third-party sources to offer users the tools they need to automatically manage their most valuable relationships, prioritize important connections, and discover untapped opportunities. Affinity uses artificial intelligence to analyze relationship strength and illuminate the best paths to warm introductions. The platform also offers a holistic view of users’ networks in a centralized, automatically updated database without any manual upkeep. Founded in 2014, Affinity is headquartered in San Francisco, California.

Affinity has raised $120M to date and is backed by leading investors including Menlo Ventures, Advance Venture Partners, 8VC and MassMutual Ventures.

It has over 2,700 customers in 70 countries, including venture capital firms such as Bain Capital Ventures and Kleiner Perkins, private equity firms such as SoftBank Group, investment bankers such as Woodside Capital Partners, financial services firms such as Fidelity Investments, real estate companies such as Tishman Speyer, insurers such as American Family Insurance and enterprises such as Nike, Qualcomm and Twilio.

Affinity has been named in Fortune Magazine's Best Workplaces, Inc. Magazine's Best Workplaces and editor's number one pick, the Data Breakthrough Award, BIG Innovation Award and others

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