Jobs at Affinity.co

Design, build, and deploy LLM-powered AI systems including RAG pipelines, vector/graph retrieval, and multi-agent orchestration. Solve information extraction, storage, and retrieval problems for structured and unstructured data, implement evaluation and MLOps practices, and collaborate cross-functionally to productionize scalable, secure AI services.

Lead and mentor a team building Affinity's Relationship Intelligence engine—a high-scale platform ingesting and processing billions of interactions. Define technical roadmap, drive architecture and product decisions, run Agile processes, contribute hands-on to feature development, and hire and grow engineers to deliver reliable, data-intensive SaaS experiences and visualizations.

As a Software Engineer II, you'll develop backend and frontend applications, support API layers and integrations, and collaborate with cross-functional teams to enhance the product's performance.

As a Customer Success Operations Analyst, you will manage CPQ support, oversee Gainsight processes, create reports, and drive operational strategies for customer success.

Drive backend engineering for APIs, integrations, and access management. Own product areas, mentor engineers, ensure reliability, performance, and scalability, and collaborate cross-functionally to deliver customer-facing solutions.

The Strategic Customer Success Manager drives outcomes for top enterprise accounts, maintaining executive relationships and influencing company strategies.

The Senior Customer Success Manager oversees a portfolio of enterprise accounts, ensuring customer satisfaction, driving adoption, leading renewals, and collaborating with internal teams to enhance client relationships and success.

As a Solutions Engineer, you will drive the technical sales process, create impactful demos, manage client security concerns, and contribute to team assets. You'll work closely with stakeholders to accelerate deal closures and ensure robust integration and compliance throughout the sales cycle.

The Data Analyst supports customers in using Affinity by managing data imports, conducting client communications, and delivering insightful reports and dashboards.

The Senior AI Engineer will develop LLM-powered AI systems, build RAG pipelines, and solve complex information retrieval problems while collaborating cross-functionally to enhance Affinity's CRM platform.

The Senior Machine Learning Engineer will lead ML projects from ideation to production, focusing on ranking and recommendation systems and collaborating with cross-functional teams for robust AI solutions.

The Senior Product Manager will define product strategy and roadmap for Affinity's CRM, leading cross-functional teams and driving AI enhancements to improve product workflows.

The Senior Product Manager will define product strategy and roadmap for Affinity's CRM, collaborating with teams to enhance deals management through AI-driven insights.

As a Senior Machine Learning Engineer, you will design and build AI systems, focusing on recommendation and ranking systems, while collaborating with cross-functional teams to enhance ML capabilities.

The Assistant Controller will manage technical accounting, financial reporting, and internal controls, ensuring compliance and efficient processes while leading the monthly close and audits.