Workplace Experience Manager

Location: Bay Area (Hybrid; on-site presence in both Palo Alto and San Francisco offices required)

Reports to: VP, People

About the Role

We’re looking for a Workplace Experience Manager to own and elevate the day-to-day operations and experience across our Bay Area offices. This role is first and foremost responsible for ensuring our offices are fully operational, high-functioning, and well-managed, while also creating welcoming, culture-building environments where employees feel connected and supported.

Facilities & Office Operations

• Own day-to-day operations for both Palo Alto and San Francisco offices, ensuring fully functioning, safe, and high-quality work environments

• Manage all vendors (cleaning, security, maintenance, utilities, internet, AV, etc.) and oversee office budgets

• Lead office moves, build-outs, space planning, and expansions as needed

• Ensure offices are compliant, well-maintained, fully stocked, and operating smoothly

• Serve as the primary point of contact for facilities issues and office troubleshooting

• Develop scalable systems and vendor partnerships to support multiple offices and large on-site events as the company grows

Workplace Experience

• Design and execute employee events, leadership meetings, and on-site experiences that build connection and community

• Create a warm, welcoming office experience for employees, candidates, executives, and visitors

• Partner closely with the People team to support onboarding, in-office programming, and culture initiatives

• Continuously improve the in-office experience based on employee feedback and evolving business needs

• Support remote-first connection and engagement initiatives for our distributed workforce

Cross-Functional Partnership

• Partner with People, IT, Finance, and leadership on office strategy, headcount planning, and space needs

• Partner with Executive Assistants to support executives and leaders with office-related logistics, meetings, and on-site events

• Support company-wide meetings, board meetings, and leadership offsites hosted in the Bay Area

• Serve as a culture carrier and ambassador for the Bay Area offices

Qualifications

• Minimum 6+ years of direct experience in workplace experience, facilities management, or office operations

• Minimum 2+ years experience managing multiple offices and complex vendor relationships

• Strong project management, budgeting, and operational execution skills

• Familiarity with Bay Area office markets and vendor ecosystems

• Hospitality-driven mindset with a passion for creating excellent employee experiences

• Highly organized, proactive, and comfortable operating in a fast-growing, scaling environment

• Excellent communication and relationship-building skills

• Fluency in Spanish strongly desired

At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is $130-140,000 per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company. We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process.

At this time, Midi Health is not able to sponsor or take over sponsorship of any employment visa (including H-1B, TN, or other work authorization). Applicants must be authorized to work in the U.S. without current or future visa sponsorship.

While you are waiting for us to review your resume, here is some fun content to check out! 

Midi 2024 in Review

Women Leaders Invest in Midi

Patient Testimonials

#LI-MB1