Do work that matters.
At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.
Our core values drive us in our important mission of keeping people safe & informed:
- We’re humans not robots
- Customers always come first
- We work better together
- Simplicity is our strength
- Our reputation is priceless
- Hard work pays off
AlertMedia is seeking a Workplace Experience Coordinator to join our growing People team in our beautiful downtown Austin headquarters! In this highly visible role, you’ll help bring our culture to life by creating thoughtful, engaging experiences that make employees and visitors feel welcomed, connected, and supported.
Who you are: You’re a highly organized, people-focused coordinator who takes pride in creating meaningful workplace experiences. You bring warmth and professionalism to every interaction, whether you’re welcoming a visitor, supporting an executive, coordinating an employee event, or partnering with teams across the business. You’re comfortable managing multiple projects at once and have the attention to detail and follow-through to keep everything running smoothly. You enjoy turning ideas into memorable experiences, and you’re equally willing to lead a large company event or jump in to handle the small details that make it successful. You’re proactive, resourceful, and energized by a fast-paced, collaborative environment. Most importantly, you genuinely care about creating a workplace where employees feel connected, appreciated, and excited to be part of the team.
What you get to do every day:
- Coordinate our culture crew and recurring culture moments: treat weeks, wellness weeks, cultural celebrations, and Friday breakfast, keeping them consistent, fun, and on-brand
- Coordinate the company-wide values awards program each quarter in partnership with the Chief People Officer
- Create a warm, well-run front-of-house experience, including visitor and interview room prep
- Provide executive assistant support to up to two of our executive leaders: calendar and meeting coordination as needed
- Partner with leaders across the business to develop engaging, informative Tuesday lunch and townhall presentations
- Own employee gifting for holidays, work anniversaries, and new babies using our employee gifting platform
- Own and grow the employee store, sourcing and ordering branded merchandise like shirts, sweaters, and hats
- Own AV, room setup, and deck prep for on-site events including Town Halls and Tuesday lunches
- Serve as a member of the Workplace Safety Committee
- Partner with the Office Manager on moments where facilities and culture intersect for logistics and all-hands setup
- Gather employee feedback after events and programs, and use it to continuously improve what comes next
What you bring to the role:
- One to three years of experience in workplace experience, employee engagement, hospitality, event coordination, or a related field
- Strong organizational skills and the follow-through to manage multiple programs and projects at once without dropping details
- A warm, approachable presence and excellent interpersonal skills, comfortable engaging with employees, executives, and visitors alike
- Comfort coordinating with vendors and platforms (like our employee gifting platform) without owning the vendor relationship itself
- Proficiency with common workplace tools (Microsoft 365 with heavy PowerPoint usage, Slack); experience with event-planning or gifting-platform tools is a plus
- A proactive, detail-oriented, no-task-too-small mindset, and genuine enthusiasm for creating a great employee experience
- Ability to be onsite at AlertMedia’s Austin headquarters Monday-Friday during normal office hours
- Ability to lift or move materials as needed
- Self-starter and team player, willing to jump in on all projects as needed
- Excellent communication, collaboration, and prioritization skills, with a commitment to providing outstanding support to all employees
Location: This is a full time, in office position in Austin, TX. Must live in Austin or surrounding areas.
Sponsorship: This position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future
Why you’ll love working at AlertMedia:
At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.
- Competitive base salary + Company-wide bonus program
- Generous and flexible time off and parental leave policies
- Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
- 401K with generous company match
- Amazing rewards and incentives – we love celebrating each other!
- Commitment to community service with opportunities to give back
- A Best Places to Work company 10 years in a row and numerous other awards
- Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
- Ongoing career development opportunities through our Learning & Development team
- You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture
About AlertMedia:
We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
Skills Required
- 1-3 years of experience in workplace experience, employee engagement, hospitality, event coordination, or related field
- Strong organizational skills and ability to manage multiple programs and projects without dropping details
- Warm, approachable presence and excellent interpersonal skills
- Comfort coordinating with vendors and employee-facing platforms
- Proficiency with Microsoft 365 and heavy PowerPoint usage
- Experience with Slack
- Experience with event-planning or gifting-platform tools
- Ability to be onsite in Austin, TX Monday–Friday during normal office hours
- Ability to lift or move materials as needed
- Self-starter, team player, excellent communication, collaboration, and prioritization skills
- Authorization to work in the U.S. without visa sponsorship
What the Team is Saying
What We Do
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. Our team of in-house intelligence analysts and meteorologists work around the clock to monitor thousands of data sources around the world, providing our customers and employees with verified, credible information to protect them from impending threats. AlertMedia has been recognized both nationally and locally for its exceptional company culture, most recently being named to Inc. Magazine’s Best Workplaces list for 2023. We were also named to Forbes’ list of America’s Best Startup Employers for two consecutive years, Austin Business Journal’s Best Places to Work for nine consecutive years, and Built In Austin’s 100 Best Places to Work in Austin. Located in the heart of downtown Austin in the "smartest building in the city", AlertMedia inspires and invests in our employees through continuous developmental experiences, including Career Month, community volunteering, mentorship programs, Employee Resource Groups, and weekly "Tuesday Lunches" where the company comes together to learn about and discuss any business updates. AlertMedia also facilitates a robust internship program, working with universities (including HBCUs), non-profit organizations like Hiring Our Heroes, and similar partners to invest in the future of our diverse workforce.
Why Work With Us
AlertMedia employees have a strong connection to our mission and product. An anonymous employee survey recently revealed 99% of our people feel the work they do is important and making a direct impact, 94% feel our diverse, grow-from-within culture is collaborative and supportive, and 92% are taking advantage of our career development opportunities
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AlertMedia Teams
AlertMedia Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy provides flexibility so employees can work and collaborate from home or in our Austin offices, either full- or part-time. We ask employees in Austin to join us on Tuesday for company-sponsored lunch to connect and learn together.
