Workplace Experience Coordinator (Admin Focus)

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Workplace Experience Coordinator (Admin Focus)

Markham, Ontario

SUMMARY

Reporting into the Executive Assistant of the COO, the Workplace Experience Coordinator is responsible for supporting and driving a professional, welcoming, and efficient front-of-house environment. This role plays a critical part in the Corporate Office Services team and works closely with all visitors, vendors, and internal staff across all floors.

You will be responsible for managing traditional reception duties, handling general office inquiries, supporting facility operations, and assisting in the coordination of corporate services at our head office. As the first point of contact, you will take pride in delivering a seamless, high-quality workplace experience with a positive attitude and sharp attention to detail.

PRIMARY SCOPE OF ROLE

Front-of-House & Reception Excellence

• Greet and direct all visitors, clients, and employees in a professional and courteous manner, ensuring a stellar first impression.
• Manage a multi-line phone system, screen incoming calls, and route messages efficiently and appropriately.
• Monitor the reception area and first-floor boardrooms to ensure overall cleanliness, tidiness, visual aesthetics, and alignment with security protocols.

Office Operations & Logistics

• Maintain visitor logs, issue access cards, and coordinate security clearance procedures.
• Manage all incoming and outgoing mail, courier services, and high-volume deliveries.
• Support meeting room bookings and ensure conference rooms are clean, properly equipped, and ready for use.
• Monitor inventory and maintain stock levels for office, kitchenette, and meeting room supplies; handle ordering as needed.

Administrative & Corporate Services Support

• Assist with the onboarding logistics for new hires, including the preparation of stationery packages.
• Cross-reference and process Office Services-related invoices to ensure billing accuracy.
• Provide general administrative and clerical support to internal departments as required.
• Perform other related duties and special projects as assigned to support the Corporate Office Services team.

POSITION REQUIREMENTS

• 2+ years of experience in reception, corporate administration, office coordination, or hospitality roles.
• Experience in a fast-paced corporate office or head office environment is preferred.
• Proven experience with customer service excellence, managing multi-line phone systems, and handling front-of-house logistics.
• Strong knowledge of corporate security protocols, including visitor logging, access badge management, and data tracking.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and standard corporate office equipment.
• Exceptional verbal and written communication skills with the ability to interface effectively with employees and stakeholders at all levels.
• High degree of attention to detail, strong organizational skills, and the proven ability to multitask/prioritize in a fast-paced environment.
• Post-secondary degree or diploma in Business, Office Administration, or a related field is preferred.
• Valid driver’s license and access to a reliable vehicle during working hours.

WHAT WE OFFER

• Expected Base Salary: $55,000 - $60,000 per year. The actual base salary will depend on several factors including experience, qualifications, internal equity, work location and market expectations.
• Annual performance-based bonus.
• Comprehensive group benefits program.
• Retirement savings program.
• Career growth and advancement opportunities.

Disclaimers

Artificial Intelligence (AI) Disclosure: AI tools are not used in the screening or assessment of applicants for this position.

Vacancy Status: This posting is for an existing job vacancy.

GIP does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners directly engaged by our Human Resources team for specific searches. Unsolicited submissions will not be eligible for placement fees.

We thank you for your interest. Only those selected for an interview will be contacted.

Green Infrastructure Partners Inc. “GIP”, is an equal opportunity employer and encourages women, Indigenous peoples, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives.

We believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GIP will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.