Reporting to the Litigation Support Supervisor, the Worker’s Compensation Legal IME Coordinator is responsible for is responsible for scheduling and communicating examination details to the involved parties, supplying medical records and documents to the IME physician, confirming exam attendance, and obtaining the report.
The position requires the IME Coordinator to work and communicate with WC Legal Support, Paralegals, Attorneys, as well as other team members. The IME Coordinator will also interact with the Injured Worker’s representative and medical providers, as needed.
Essential Duties and Responsibilities:
Initiate contact with the physician’s office to schedule and coordinate examinations.
Communicate with the NJM attorney regarding appointment scheduling, appointment changes, no shows, cancellations, and receipt of completed IME report.
Communicate examination details to the Petitioner’s Attorney (and if permissible, Injured Worker directly) as well as any scheduling changes, issue timely and accurate correspondence, and document all contact and activity in ClaimCenter regarding the file.
Ensure timely communication with IME provider to cancel or reschedule as needed.
Supply medical records to the IME Physician.
Confirm attendance and secure the IME report within NJM guidelines.
Handle and respond to incoming communication from IME physicians and Injured Workers’ attorneys concerning the examination and appropriately escalate calls to the NJM Staff attorney as needed.
Participate in educational or training activities as required.
- Perform other duties as requested.
Required Qualifications:
Be able to work independently, prioritize work activities, and use time efficiently.
Maintain confidentiality.
Demonstrate and promote a positive team-oriented environment.
Be able to manage changes, delays, or unexpected events appropriately.
Possess strong computer, typing, and multi-tasking skills.
Possess strong communication skills.
Demonstrate accuracy and thoroughness.
Proactively evaluate and promote process improvements.
Demonstrate reliability and conform to the company’s attendance policy.
High School Diploma or GED
Compensation: Salary is commensurate with experience and credentials.
Pay Range: $49,871-$57,881Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
NJM Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NJM Insurance Group and has not been reviewed or approved by NJM Insurance Group.
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Retirement Support — Retirement benefits include a 401(k) match with additional company contributions, materially boosting total compensation. This component is presented as a core element of the total rewards offering.
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Healthcare Strength — Health coverage offers multiple medical plan options plus dental and vision, complemented by company-paid basic life insurance and disability protection. Wellness resources and assistance programs further support overall health needs.
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Leave & Time Off Breadth — Time off includes a first-year PTO allotment paired with paid/floating holidays and state-based paid sick leave. Paid parental leave references and adoption assistance indicate breadth for various family situations.
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What We Do
NJM is among the Mid-Atlantic's leading property and casualty insurers. Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, with offices in Hammonton and Parsippany, NJM employs nearly 2,500 workers. - 2019-2023 Forbes Best In-state Employer (Ranked #11 out of 89 NJ employers in 2023) - 2018, 2019, 2020, 2021, certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers* - 2018, 2019, & 2020 Clearsurance Customers’ Choice Top Ranked Insurance Companies - 2021 American Heart Association Gold Level Workplace Health Achievement - 2020 American Heart Association Silver Level Workplace Health Achievement - 2019 Forbes Best Mid-size Employers in the country *J.D. Power Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com.
