FrankCrum is a Top Workplace!
Frank Winston Crum Insurance (FWCI) issues Workers’ Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 42 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm’s commitment – echoed throughout the family of companies – “always to do the right things for the right reasons!”
Click here to learn more about FrankCrum!
The Role You'll Play to Create Success
We are happy to announce a full-time Workers' Compensation Claims Supervisor position filled with many exciting opportunities! This role contributes to the mission of FrankCrum by managing a team of claims specialists or analysts, coordinates with third-party administrators (TPAs), and ensures timely and accurate handling of claims. The supervisor acts as a liaison between TPA management, and insurance carriers to facilitate smooth claims resolution.
- Assists the Director of Workers Compensation in overseeing ongoing supervision of third-party administrators (TPA) and insurance carriers.
- Coordinates with TPAs, legal counsel, to manage complex or litigated claims.
- Authorizes Reserves and settlements within established authority.
- Supervises daily operations of the workers’ compensation clerical support team, including assigning and reviewing work, providing training, and conducting performance evaluations.
- Oversees the investigation, evaluation, and processing of workers’ compensation claims for the TPA.
- Ensures appropriate and timely involvement of the carrier in claim escalation, large losses, or litigation.
- Maintains accurate and up-to-date documentation and records.
- Identifies opportunities for process improvements and cost-containment strategies.
- Conducts periodic audits of claims files and internal processes.
- Ensures compliance with all applicable laws, regulations, and internal policies.
The Attributes We Seek
Keys to success in this position include knowledge of workers' compensation claims handling and workers' compensation regulations, procedures, and disability management. Five (5) years of workers’ compensation claims adjusting experience and at least one (1) year of supervisory experience is required. A high school diploma or equivalent required.
Our Competitive Benefits
Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:
- Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-forty-five dollars a month for family!
- Dental and Vision Insurance
- Short Term Disability and Term Life Insurance at no cost to the employee
- Long Term Disability and Voluntary Term Life Insurance
- Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
- 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
- Employee Assistance Program at no cost to the employee
- Flexible Spending Accounts for Medical and Dependent Care Reimbursement
- Health Savings Account funded by FrankCrum
- Paid time off and holiday pay
- Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
- PTO cash out
- Tickets at Work
- Access to the Corporate America Family Credit Union
- Employee and client referral bonus programs
- Paid volunteer time
What's Special About FrankCrum
FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, FrankCrum General Agency, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs more than 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.
The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!
If you want to play this role to positively impact our client's day-to-day business, then apply now!
FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Similar Jobs
What We Do
Frank Winston Crum Insurance is an AM Best rated commercial insurance carrier that specializes in providing workers’ compensation and general liability insurance for small and mid-sized businesses. We write a diverse book of business across a variety of industries. Frank Winston Crum Insurance, a licensed and admitted carrier, was founded over 15 years ago to serve FrankCrum PEO clients with affordable workers’ comp coverage. Years later, the company added general liability insurance to its offerings and policies are no longer limited to FrankCrum PEO clients. FWCI is licensed in 37 states for workers’ compensation insurance and general liability insurance is currently available in FL, GA, TX and AL with more expansion on the horizon. Our custom and intuitive technology applications are tailored to the agent experience, enabling quick and efficient quoting, binding and ongoing maintenance of policies. We never lose sight of the human factor in all that we do, and we continuously fine tune our processes and technology to make us the easiest insurance carrier to do business with. If you're an agent interested in obtaining an appointment with us, please visit our website below.
